Pro Customer Service & Sales Specialist for Pros

The Home Depot; Rockford (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retailer seeks a dedicated Pro Customer Service Sales Representative in Rockford, IL. The role focuses on delivering exceptional experiences for professional customers including contractors and commercial clients. Responsibilities include driving sales, managing deliveries, and providing expert product recommendations. Candidates should possess strong sales skills and a knack for building customer relationships. This full-time position aims to support the unique project needs of Pro customers with a focus on outstanding service and safety.

Qualifications

• Strong ability to build and maintain customer relationships.
• Proven skills in sales and achieving sales goals.
• Efficiency in order fulfillment and product recommendations.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Drive sales by leveraging loyalty programs.
• Monitor inventory and uphold customer service standards.

Skills

Product knowledge

Sales skills

Bilingual communication (preferred)

Job description

A leading home improvement retailer seeks a dedicated Pro Customer Service Sales Representative in Rockford, IL. The role focuses on delivering exceptional experiences for professional customers including contractors and commercial clients. Responsibilities include driving sales, managing deliveries, and providing expert product recommendations. Candidates should possess strong sales skills and a knack for building customer relationships. This full-time position aims to support the unique project needs of Pro customers with a focus on outstanding service and safety.