Pro Customer Service & Sales Specialist

The Home Depot; Chicago (IL); On-site; USD 28,240 - 30,996; Full time

Job summary

A leading home improvement retailer is seeking a member for their Pro Customer Service/Sales Team in Chicago, Illinois. The role focuses on providing exceptional service and support for professional customers, including contractors and commercial clients. Responsibilities include assisting at the Pro Desk, driving sales through expert product knowledge, and collaborating with team members to ensure successful project completions. The ideal candidate will possess strong customer relationship skills and may have bilingual communication abilities to cater to diverse customer needs.

Qualifications

• Strong customer relationship skills to build and maintain professional ties with Pro customers.
• Ability to drive sales by leveraging product knowledge and customer loyalty programs.
• Experience in managing deliveries and assisting customers effectively.

Responsibilities

• Assist customers at the Pro Desk and manage product recommendations.
• Collaborate with team members to meet monthly sales goals.
• Monitor inventory and communicate effectively with Pro customers.

Skills

Customer relationship management

Sales expertise

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer is seeking a member for their Pro Customer Service/Sales Team in Chicago, Illinois. The role focuses on providing exceptional service and support for professional customers, including contractors and commercial clients. Responsibilities include assisting at the Pro Desk, driving sales through expert product knowledge, and collaborating with team members to ensure successful project completions. The ideal candidate will possess strong customer relationship skills and may have bilingual communication abilities to cater to diverse customer needs.