Pro Customer Service & Sales Specialist

The Home Depot; Easton (Northampton County); On-site; USD 80,000 - 115,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative to enhance the customer experience for contractors and commercial clients. The role focuses on building professional relationships, driving sales through tailored recommendations, and providing exceptional service. Candidates should demonstrate strong product knowledge and sales proficiency, and bilingual skills may be preferred based on location needs. This position is vital for ensuring project success for Pro customers.

Qualifications

• Proven ability to provide outstanding customer service experience.
• Experience in sales, preferably in a retail or service environment.
• Ability to collaborate effectively within a team.

Responsibilities

• Assist Pro customers at the Pro Desk and loading materials.
• Drive sales through expert product recommendations.
• Maintain organized and safe work environments.
• Monitor inventory and execute sales initiatives.

Skills

Product knowledge

Customer service

Sales proficiency

Bilingual communication

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales representative to enhance the customer experience for contractors and commercial clients. The role focuses on building professional relationships, driving sales through tailored recommendations, and providing exceptional service. Candidates should demonstrate strong product knowledge and sales proficiency, and bilingual skills may be preferred based on location needs. This position is vital for ensuring project success for Pro customers.