Pro Customer Service & Sales Specialist

The Home Depot; Pleasanton (CA); On-site; USD 28,929 - 31,684; Full time

Job summary

A leading home improvement retailer is seeking a Customer Service/Sales Specialist to join their Pro Customer Service/Sales Team. This role focuses on delivering exceptional service to professional customers, helping them with their projects through expert product recommendations and support. The ideal candidate will have strong customer service skills and contribute to driving sales by meeting goals. Responsibilities include supporting order fulfillment, managing deliveries, and collaborating with team members to provide the best experience for customers.

Qualifications

• Exceptional communication skills to interact effectively with Pro customers.
• Ability to meet monthly sales goals and metrics.
• Experience in customer service or sales environments preferred.

Responsibilities

• Deliver exceptional service to Pro customers.
• Drive sales through product knowledge and recommendations.
• Collaborate with team members to support store goals.

Skills

Customer service

Sales

Bilingual communication

Product knowledge

Job description

A leading home improvement retailer is seeking a Customer Service/Sales Specialist to join their Pro Customer Service/Sales Team. This role focuses on delivering exceptional service to professional customers, helping them with their projects through expert product recommendations and support. The ideal candidate will have strong customer service skills and contribute to driving sales by meeting goals. Responsibilities include supporting order fulfillment, managing deliveries, and collaborating with team members to provide the best experience for customers.