Pro Customer Service & Sales Specialist

The Home Depot; Novi (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a dedicated Pro Customer Service/Sales Team member to enhance the experience for professional customers. The role involves supporting various stages of the customer journey, building relationships, and driving sales through exceptional service and product knowledge. Team collaboration is essential to ensure a safe and organized environment while addressing customer needs. This full-time position requires individuals to meet sales goals and provide tailored recommendations to ensure project success.

Qualifications

• Ability to build and maintain professional relationships with Pro customers.
• Proven track record of meeting sales goals.
• Strong product knowledge and ability to recommend tailored solutions.

Responsibilities

• Support every stage of the Pro customer journey.
• Drive sales by leveraging product knowledge and loyalty programs.
• Collaborate to maintain a clean and organized environment.

Skills

Customer service

Sales

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer is seeking a dedicated Pro Customer Service/Sales Team member to enhance the experience for professional customers. The role involves supporting various stages of the customer journey, building relationships, and driving sales through exceptional service and product knowledge. Team collaboration is essential to ensure a safe and organized environment while addressing customer needs. This full-time position requires individuals to meet sales goals and provide tailored recommendations to ensure project success.