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Job summary
A leading home improvement retailer is seeking members for the Pro Customer Service/Sales Team. This role involves assisting professional customers, such as contractors and property owners, by delivering exceptional service and maintaining professional relationships. Team members are responsible for supporting the customer journey, meeting sales goals, and collaborating with others to uphold safety and organization in the store. Proficient communication skills may be preferred based on customer needs.
Responsibilities
Deliver exceptional service to Pro customers, including contractors and property owners.
Support every stage of the Pro customer journey from order fulfillment to tailored recommendations.
Collaborate with team members to maintain safety and organization in the store.
Job description
A leading home improvement retailer is seeking members for the Pro Customer Service/Sales Team. This role involves assisting professional customers, such as contractors and property owners, by delivering exceptional service and maintaining professional relationships. Team members are responsible for supporting the customer journey, meeting sales goals, and collaborating with others to uphold safety and organization in the store. Proficient communication skills may be preferred based on customer needs.