Pro Customer Service & Sales Specialist

The Home Depot; Milwaukee (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

A major home improvement retailer is seeking to enhance their Pro Customer Service/Sales Team in Milwaukee. This role involves building relationships with professional customers and supporting every stage of their experience from order fulfillment to tailored product recommendations. Candidates should have strong sales skills and the ability to collaborate on maintaining a safe and organized environment. Bilingual skills may be preferred depending on customer needs, as the role requires effective communication and problem-solving.

Qualifications

• Bilingual communications skills may be preferred at certain locations; language varies based on customer need.

Responsibilities

• Support every stage of the Pro customer journey from order fulfillment to product recommendations.
• Build and maintain professional relationships with Pro customers and drive sales.
• Meet monthly sales goals and other metrics.
• Assist at the Pro Desk and manage deliveries.
• Collaborate to maintain a clean and safe environment.
• Monitor inventory and execute sales initiatives.

Job description

A major home improvement retailer is seeking to enhance their Pro Customer Service/Sales Team in Milwaukee. This role involves building relationships with professional customers and supporting every stage of their experience from order fulfillment to tailored product recommendations. Candidates should have strong sales skills and the ability to collaborate on maintaining a safe and organized environment. Bilingual skills may be preferred depending on customer needs, as the role requires effective communication and problem-solving.