Pro Customer Service & Sales Specialist

Home Depot; Manchester (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

A leading home improvement retailer is seeking Pro Customer Service/Sales Team members in Manchester, CT. The role involves delivering exceptional experiences for professional customers, from order fulfillment to expert recommendations. Team members are expected to drive sales through their product knowledge and build strong relationships with customers. Collaboration and maintaining safety standards are crucial in this role. Bilingual skills may be beneficial depending on customer needs.

Qualifications

• Bilingual communication skills may be preferred based on customer needs.

Responsibilities

• Deliver exceptional experience for professional customers, including contractors and property owners.
• Support every stage of the Pro customer journey from order fulfillment to expert recommendations.
• Meet monthly sales goals and other metrics to drive store sales.

Job description

A leading home improvement retailer is seeking Pro Customer Service/Sales Team members in Manchester, CT. The role involves delivering exceptional experiences for professional customers, from order fulfillment to expert recommendations. Team members are expected to drive sales through their product knowledge and build strong relationships with customers. Collaboration and maintaining safety standards are crucial in this role. Bilingual skills may be beneficial depending on customer needs.