Pro Customer Service & Sales Specialist

The Home Depot; Long Beach (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer seeks a dedicated Pro Customer Service/Sales professional to deliver exceptional service for contractors and commercial clients. In this full-time role, you will support every stage of the customer journey, from efficient order fulfillment to product recommendations, while achieving sales goals. Your ability to foster professional relationships, utilize product knowledge, and communicate effectively will contribute to the success of every project. Join a team focused on excellence in service and safety.

Qualifications

• Ability to build and maintain professional relationships with customers.
• Experience supporting various stages of customer journeys.
• Proven capability to meet monthly sales goals.

Responsibilities

• Support the Pro customer journey from order fulfillment to product recommendations.
• Provide outstanding service tailored to project needs.
• Assist at the Pro Desk and manage deliveries.

Skills

Customer service excellence

Bilingual communication

Sales strategy

Product knowledge

Inventory management

Job description

A leading home improvement retailer seeks a dedicated Pro Customer Service/Sales professional to deliver exceptional service for contractors and commercial clients. In this full-time role, you will support every stage of the customer journey, from efficient order fulfillment to product recommendations, while achieving sales goals. Your ability to foster professional relationships, utilize product knowledge, and communicate effectively will contribute to the success of every project. Join a team focused on excellence in service and safety.