Pro Customer Service & Sales Specialist

The Home Depot; Leander (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer in Leander is seeking a Pro Customer Service/Sales team member. The role involves delivering exceptional service to professional customers, including contractors and commercial clients, while driving sales through expert product recommendations. Team members will assist with order fulfillment and collaborate with colleagues to ensure customer satisfaction. Strong communication skills and product knowledge are essential for success in this full-time position. Ideal candidates are motivated by meeting sales goals and enhancing customer experiences.

Qualifications

• Ability to build and maintain professional relationships with Pro customers.
• Proficient in providing tailored recommendations based on unique project needs.
• Strong communication skills for customer engagement.

Responsibilities

• Proactively drive sales by leveraging product knowledge.
• Support every stage of the Pro customer journey.
• Meet monthly sales goals and other metrics.

Skills

Bilingual communication skills

Product knowledge

Sales ability

Customer relationship management

Job description

A leading home improvement retailer in Leander is seeking a Pro Customer Service/Sales team member. The role involves delivering exceptional service to professional customers, including contractors and commercial clients, while driving sales through expert product recommendations. Team members will assist with order fulfillment and collaborate with colleagues to ensure customer satisfaction. Strong communication skills and product knowledge are essential for success in this full-time position. Ideal candidates are motivated by meeting sales goals and enhancing customer experiences.