Pro Customer Service & Sales Specialist

The Home Depot; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales team member in Austin, TX. This full-time role focuses on delivering exceptional service to contractors and commercial clients. You'll proactively drive sales and support the Pro customer journey through expert recommendations and efficient order fulfillment. Collaboration with team members is essential to maintain store safety and cleanliness, and individuals with bilingual communication skills may be preferred.

Qualifications

• Ability to build and maintain professional relationships with Pro customers.
• Proactive sales approach with a focus on customer needs.
• Experience in maintaining inventory and executing sales initiatives.

Responsibilities

• Support every stage of the Pro customer journey.
• Assist at the Pro Desk and manage deliveries.
• Monitor inventory and uphold customer service standards.

Skills

Exceptional customer service

Product knowledge

Sales skills

Bilingual communication

Job description

A leading home improvement retailer is seeking a Pro Customer Service/Sales team member in Austin, TX. This full-time role focuses on delivering exceptional service to contractors and commercial clients. You'll proactively drive sales and support the Pro customer journey through expert recommendations and efficient order fulfillment. Collaboration with team members is essential to maintain store safety and cleanliness, and individuals with bilingual communication skills may be preferred.