Pro Customer Service & Sales Specialist

The Home Depot; Austin (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

A leading home improvement retailer in Austin, TX is seeking a Pro Customer Service/Sales professional to enhance customer experiences for contractors and commercial clients. This full-time role involves assisting at the Pro Desk, managing deliveries, and leveraging product knowledge to meet sales goals. The ideal candidate will have strong customer service skills and be able to collaborate effectively with team members to maintain a safe and organized work environment. Bilingual communication skills may be preferred depending on customer needs.

Qualifications

• Exceptional customer service skills to assist professional customers.
• Ability to build and maintain professional relationships with clients.
• Strong product knowledge for efficient recommendations.

Responsibilities

• Drive sales by assisting customers at the Pro Desk and managing deliveries.
• Meet monthly sales goals and metrics to support store objectives.
• Collaborate with team members to resolve delivery issues and maintain a safe environment.

Job description

A leading home improvement retailer in Austin, TX is seeking a Pro Customer Service/Sales professional to enhance customer experiences for contractors and commercial clients. This full-time role involves assisting at the Pro Desk, managing deliveries, and leveraging product knowledge to meet sales goals. The ideal candidate will have strong customer service skills and be able to collaborate effectively with team members to maintain a safe and organized work environment. Bilingual communication skills may be preferred depending on customer needs.