Pro Customer Service & Sales Specialist

The Home Depot; Orange City (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

A leading home improvement retailer is seeking to expand its Pro Customer Service/Sales Team in Orange City, Florida. The role involves supporting professional customers by providing tailored recommendations, managing deliveries, and maintaining high service standards. Team members are expected to meet sales goals while building strong relationships with customers. Ideal candidates will have strong communication skills and may be bilingual, depending on customer needs. This position is vital to enhancing the customer journey and ensuring project success.

Qualifications

• Bilingual communications skills may be preferred at certain locations; language varies based on customer need.

Responsibilities

• Support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations.
• Build and maintain professional relationships with Pro customers and drive sales.
• Meet monthly sales goals and other metrics.
• Assist at the Pro Desk and offer specialized paint and product knowledge.
• Collaborate to maintain a clean, organized environment and resolve delivery issues.
• Support store goals by monitoring inventory and executing sales initiatives.

Job description

A leading home improvement retailer is seeking to expand its Pro Customer Service/Sales Team in Orange City, Florida. The role involves supporting professional customers by providing tailored recommendations, managing deliveries, and maintaining high service standards. Team members are expected to meet sales goals while building strong relationships with customers. Ideal candidates will have strong communication skills and may be bilingual, depending on customer needs. This position is vital to enhancing the customer journey and ensuring project success.