Pro Customer Service & Sales Specialist

The Home Depot; Eden Prairie (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team provides specialized service to professional customers such as contractors and commercial clients in-store. Team members assist with order fulfillment, help customers with product recommendations, and support tailored delivery solutions to ensure project success.

In this role, staff will work to meet monthly sales goals while maintaining a clean and safe environment, collaborating with teammates to resolve delivery issues and highlight Home Depot’s

Qualifications

• Customer service experience with professional clients preferred.
• Bilingual communications skills may be preferred at certain locations.

Responsibilities

• Assist Pro customers at the Pro Desk and during deliveries.
• Provide product recommendations and tailored delivery solutions.
• Meet monthly sales goals and key performance metrics.
• Maintain a clean, organized, and safe store environment.
• Collaborate with team to resolve delivery issues.

Job description

The Home Depot Pro Customer Service/Sales Team provides specialized service to professional customers such as contractors and commercial clients in-store. Team members assist with order fulfillment, help customers with product recommendations, and support tailored delivery solutions to ensure project success.

In this role, staff will work to meet monthly sales goals while maintaining a clean and safe environment, collaborating with teammates to resolve delivery issues and highlight Home Depot’s