Pro Customer Service & Sales Specialist

The Home Depot; City of Auburn (NY); On-site; USD 36,232 - 44,828; Full time

Job summary

A leading home improvement retailer is looking for a Pro Customer Service Sales Specialist to join their team in Auburn, NY. This role focuses on delivering exceptional service to professional customers including contractors and property owners. You will assist customers with product recommendations, manage orders and deliveries, and collaborate with team members to drive sales and maintain a safe environment. Candidates should possess strong product knowledge and excellent communication skills.

Qualifications

• Ability to build and maintain professional relationships with customers.
• Proactive sales driving through tailored recommendations.
• Understanding customer needs to provide exceptional service.

Responsibilities

• Assist customers at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.
• Collaborate with team members to maintain a safe environment.

Skills

Bilingual communication skills

Product knowledge

Sales initiative execution

Job description

A leading home improvement retailer is looking for a Pro Customer Service Sales Specialist to join their team in Auburn, NY. This role focuses on delivering exceptional service to professional customers including contractors and property owners. You will assist customers with product recommendations, manage orders and deliveries, and collaborate with team members to drive sales and maintain a safe environment. Candidates should possess strong product knowledge and excellent communication skills.