Pro Customer Service & Sales Lead for Contractors

The Home Depot; Northlake (IL); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

A major home improvement retailer is seeking a Pro Customer Service/Sales Team member in Northlake, IL. This role involves delivering exceptional service to professional customers, managing orders and deliveries, and meeting sales goals. Candidates should have a strong customer service orientation and be able to work collaboratively. The position requires effective bilingual communication skills at times, depending on customer needs. Join a dynamic team that prioritizes a clean and organized environment.

Qualifications

• Strong customer service orientation with a focus on professional clients.
• Ability to meet monthly sales goals and metrics.
• Proficient in product knowledge and recommendations.

Responsibilities

• Deliver exceptional service to professional customers.
• Manage deliveries and assist at the Pro Desk.
• Collaborate with team members to maintain safety and organization.

Skills

Customer service skills

Sales ability

Bilingual communication

Job description

A major home improvement retailer is seeking a Pro Customer Service/Sales Team member in Northlake, IL. This role involves delivering exceptional service to professional customers, managing orders and deliveries, and meeting sales goals. Candidates should have a strong customer service orientation and be able to work collaboratively. The position requires effective bilingual communication skills at times, depending on customer needs. Join a dynamic team that prioritizes a clean and organized environment.