Pro Customer Service & Sales Expert

The Home Depot; Oak Ridge (TN); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading home improvement retailer is hiring for a full-time position on the Pro Customer Service/Sales Team in Oak Ridge, TN. The role focuses on providing exceptional service to professional customers, facilitating order fulfillment, and driving sales through expert recommendations. Team members will engage directly with contractors and commercial clients, maintaining high standards of service and safety while achieving sales goals. Ideal candidates will have strong customer service skills and product knowledge.

Qualifications

• Strong customer service skills, capable of building professional relationships.
• Ability to meet monthly sales goals and improve store metrics.
• Knowledge of delivery solutions and inventory management.

Responsibilities

• Assist Pro customers at the Pro Desk and manage deliveries.
• Collaborate with team members to maintain a clean and organized environment.
• Monitor inventory and execute sales initiatives.

Skills

Customer service

Sales techniques

Product knowledge

Bilingual communications

Job description

A leading home improvement retailer is hiring for a full-time position on the Pro Customer Service/Sales Team in Oak Ridge, TN. The role focuses on providing exceptional service to professional customers, facilitating order fulfillment, and driving sales through expert recommendations. Team members will engage directly with contractors and commercial clients, maintaining high standards of service and safety while achieving sales goals. Ideal candidates will have strong customer service skills and product knowledge.