Pro Customer Service/Sales

Home Depot; Sebring (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales team member in Sebring, FL. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. Candidates will leverage their product knowledge to drive sales, assist customers at the Pro Desk, and help manage deliveries. The ideal individual will have strong communication skills and the ability to build relationships with Pro customers, ensuring each project’s success through tailored support.

Qualifications

• Experience in customer service and sales roles.
• Ability to build and maintain professional relationships.
• Strong product knowledge and problem-solving skills.

Responsibilities

• Deliver exceptional service to Pro customers.
• Drive sales by leveraging product knowledge.
• Resolve delivery issues and uphold safety standards.

Skills

Bilingual communication skills

Sales expertise

Product knowledge

Customer service

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Location

SEBRING, FL

Job Type

Pro Customer Service/Sales