Pro Customer Service/Sales

Home Depot; Destin (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Destin seeks a Pro Customer Service/Sales Team member to provide exceptional service to professional customers. This role involves assisting with order fulfillment, managing deliveries, and providing product recommendations to drive sales. Candidates should possess strong customer service skills and be able to collaborate with team members effectively. Bilingual communication skills may be an advantage. Join a dynamic team and contribute to our customers' success with their projects.

Qualifications

• Experience in customer service and sales roles.
• Proficiency in product knowledge relevant to professional customers.
• Ability to meet monthly sales goals.

Responsibilities

• Deliver exceptional service to professional customers.
• Drive sales and maintain relationships with Pro customers.
• Collaborate with team members to resolve delivery issues.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City: DESTIN

State: FL

Auto req ID_BR: 156029BR

Job Type: Pro Customer Service/Sales

Auto req ID: 300045159