PRN PREAUTH REP

Mercy Medical Center, Inc.; Baltimore (MD); Remote; USD 29,000 - 48,000; Full time

Job summary

Mercy Medical Center, Inc. is seeking a Financial Access Representative to support patient registration, insurance verification and pre-authorizations. The role emphasizes accuracy, customer service, and collaboration with the Scheduling Center to ensure timely access.

After in-person training, the position offers remote work. Minimum requirements include a high school diploma or GED and 3–5 years of health care registration experience, plus knowledge of payer requirements and strong client

Qualifications

• Must have a high school diploma or GED.
• 3–5 years experience in health care registration.
• Customer service experience preferred; work with insurance payers is required.

Responsibilities

• Process accurate MR selection, preregistration and securing pre-authorizations.
• Maintain knowledge of insurance requirements to ensure procedures are authorized.
• Assist peers or supervisor with training and other assigned responsibilities.

Skills

Customer service

Payer knowledge

Education

High School Diploma or GED

Job description

Summary

Join Our Team at Mercy Medical Center – Now Hiring a Financial Access Rep!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive.

Responsibilities

The Financial Access Representative acts as a role model in stewardship and support of the Scheduling Center. Is responsible for accurate MR selection, preregistration and securing pre-authorizations prior to a patient arrival or after arrival at the facility depending on your role in the department. Maintains a thorough knowledge of insurance requirements to ensure procedures/ visits are authorized from payers. Acts as a department support in training, assisting peers or other assigned responsibilities to supervisor/manager.

After successful completion of in person training, this position offers remote work.

Requirements

Education and Work Experience:

• Must possess a high school diploma or GED
• 3-5 years experience in health care registration setting required
• Customer service experience preferred; work with insurance payers is required.

Min

USD $21.15/Hr.

Max

USD $34.90/Hr.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.