PRN Patient Services Coordinator

US Oncology Network-wide Career Opportunities; Pasadena (TX); On-site; USD 35,000 - 45,000; Part time

Job summary

US Oncology Network-wide Career Opportunities in Pasadena, Texas, is searching for a PRN Patient Services Coordinator in the Revenue Cycle Department. The candidate will greet patients, handle administrative documentation, and manage appointment schedules.

This position requires a high school diploma and proficiency in Microsoft Office. Previous experience in a medical office setting is preferred. The role demands excellent communication and customer service skills, with typical work hours Monday to Friday, 8:00 a.m. – 4:30 p.m.

Qualifications

• Minimum of a high school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficient in computer systems and Microsoft Office applications.

Responsibilities

• Greet patients and check them in upon arrival.
• Collect and file patient forms, update information, and collect co-payments.
• Answer and route patient calls, take messages, and communicate accurately.

Skills

Customer service skills

Proficiency with Microsoft Outlook

Proficiency with Microsoft Word

Proficiency with Microsoft Excel

Education

High school diploma or equivalent

Job description

Overview

PRN Patient Services Coordinator – Revenue Cycle Department at Texas Oncology, 4000 Spencer Highway #200, Pasadena, Texas. Typical work week: Monday through Friday, 8:00 a.m. – 4:30 p.m.

Responsibilities

• Greets patients and visitors, checks in patients, informs clinical staff of patient arrival.
• Provides and explains paperwork, collects, proofs for completeness, files forms, updates demographics and insurance information, collects co‑paids, provides receipt.
• Answers, screens, and responds to routine questions, routes calls, takes thorough messages, pages clinic personnel, communicates messages accurately and timely.
• Checks patients out after examination, schedules returning appointments, provides appointment details.
• Records cancellations and missed appointments; reschedules; notifies staff and records in chart.
• Provides general administrative support by filing charts and forms, maintains lobby area and supplies.
• Adheres to confidentiality, state, federal, HIPAA laws and guidelines regarding patient records.
• Other duties as requested or assigned.

Qualifications

Level 1

• High school diploma or equivalent.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, Excel.
• Must successfully complete required e‑learning courses within 90 days of occupation.

Level 2 (including Level 1 requirements)

• At least 18 months front‑medical office receptionist experience with insurance forms and scheduling software.
• Knowledge of practice personnel, daily routines, and scheduling a plus.

Level SR (including Level 1 and 2 requirements)

• At least 5 years front‑medical office receptionist experience with insurance forms and scheduling software.

Physical Demands

The physical demands include regular sitting, use of hands, occasional standing, walking, reaching, lifting up to 30 pounds. Requires normal vision and hearing corrected if needed.

Work Environment

Frequent interaction with patients and staff. Reasonable accommodations may be made for disabilities.