PRN Opto Tech

Crossover Health Medical Group, APC; United States; On-site; USD 30,000 - 45,000; Part time

Job summary

Crossover Health Medical Group, APC is looking for a PRN Optometry Assistant who plays a vital role in supporting patient experiences. This position involves greeting patients, collecting necessary data, and ensuring efficient patient flow for eye care services.

Ideal candidates should have a high school diploma or vocational training in healthcare, and at least one year of customer service experience. A commitment to patient satisfaction and organizational skills are essential.

Qualifications

• High School graduate and/or completion of vocational training program in healthcare.
• Minimum 1 year of employment in customer service related position.
• Current BLS (Basic Life Support) certification.

Responsibilities

• Greet patients warmly and initiate the eye care experience.
• Collect patient history and pre-test data before exams.
• Ensure patient flow is efficient to minimize wait times.
• Maximize appointment access and oversee daily schedule.
• Ensure compliance of clinic areas and instrumentation.
• Monitor inventory and insurance authorizations.

Skills

Customer service

Organizational skills

Teamwork

Education

High School diploma or vocational training in healthcare

4 Year Degree

Job description

About Crossover Health

Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.

Job Summary

The PRN Optometry Assistant plays a key role in supporting a seamless experience for patients by working closely with the Optometrist. The Assistant is the first person to engage patients and upkeep the back-end of the program. The Optometry Assistant is an important team player in this very unique practice environment that embodies the practice and techniques of integrated medicine, as well as Crossover Health's mission to deliver next generation care.

Job Responsibilities

• As needed position.
• Initiates the eye care experience by greeting patients warmly.
• Ensures patient history and pre-test data are collected for doctor prior to exam.
• Establishes efficient patient flow to minimize patient wait times.
• Oversees daily schedule to maximize appointment access.
• Ensures clinic areas and instrumentation meet quality compliance standards.
• Monitors contact lens trials, inventory and orders, to ensure timely delivery to patients.
• Manages insurance authorizations/billing and patient communication.
• Works with other medical providers to ensure a seamless patient experience.
• Committed to patient satisfaction, providing excellent service and delivering an outstanding eye care experience.
• Performs other duties as assigned.

Required Qualifications

• High School graduate and/or completion of vocational training program in healthcare.
• Minimum 1 year of employment in customer service related position.
• Current BLS (Basic Life Support) certification.

Preferred Qualifications

• 4 Year Degree.
• Proven organizational skills, great interpersonal skills, and ability to work as a key team member.
• Willingness to work with constantly changing technologies.

Physical Job Requirements

May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination. Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members.

Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at [e-mail].