PRN Medical Business Associate - Physical Therapy

Munson Healthcare; Empire (MI); On-site; USD 19,286 - 30,307; Full time

Benefits offered by this job

Career development

Wellness program for you and family

Employee input & town halls

Job summary

Munson Healthcare in Michigan is seeking a Medical Business Associate (Receptionist) to be the first point of contact for patients and families, providing a welcoming, efficient check-in experience.

Responsibilities include obtaining and verifying patient and insurance information, entering data into the registration system, scheduling appointments, and greeting patients professionally by phone and in person. This PRN role offers flexible hours with on-site positions across multiple locations.

Qualifications

• High school diploma or GED.
• 6 months to 1 year Customer Service experience required.
• Proficient typing, Windows, and experience with multiple computer systems.

Responsibilities

• Be the first point of contact for patients and families.
• Obtain/verify patient and insurance information and enter into registration system accurately.
• Schedule patient appointments including return visits, referrals, diagnostic testing/procedures.
• Greet patients professionally in person and over the telephone and respond effectively to patients and their families.

Skills

Customer service

Education

High school diploma or GED

Tools

Typing

Windows

Multiple computer systems

Job description

Location

May work in Frankfort, Benzonia, Interlochen or Empire depending on need

Schedule

PRN Schedule 0-40 Hours Weekly. Office Hours: 8:00 AM - 4:30 PM

Invested in You

• Grow: In-person and online development, and access to our career hub to help you advance.
• Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges.
• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings.

Job Description

A Day in the Life

• As a Medical Business Associate (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.
• You will obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner.
• You will schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures.
• You will set the tone for the visit! You will greet patients professionally in person and over the telephone and respond effectively to patients and their families.

Qualifications

What’s Required

• High school graduate or GED
• 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision.
• Proficient in typing, Windows, and experience with multiple computer systems.

Additional Information

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.