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SummitRidge Hospital in Lawrenceville, GA seeks an Intake Counselor for PRN/as-needed coverage. You will handle intake calls with empathy, provide crisis intervention, and support patients, families, and referral sources.
Strong clinical assessment skills, precertification steps, and collaboration with ED and hospital teams are essential to ensure high-quality customer service and seamless admissions.
SummitRidge Hospital, a place for healing and hope providesquality behavioral health and addiction treatment services,mental health and substance abuse treatment located in Lawrenceville, Georgia, approximately 30 miles northeast of downtown Atlanta. Our inpatient, partial hospitalization and outpatient programs have helped adolescents, adults, older adults and their families.
Due to continued growth, we are seeking an experienced Intake Counselor with recent behavioral health experience to provide PRN/as-needed coverage. The Intake Counselor will ensure all intake calls are answered promptly and courteously while delivering high-quality clinical support to patients, families, and referral sources.
Key responsibilities include providing crisis intervention, telephonic triage, and clinical assessments; offering callers and families community resources and information; obtaining admission precertification; and conducting on-site assessments as needed. The ideal candidate will build and maintain strong working relationships with internal and external customers, including other departments, physicians, and Emergency Departments, while working collaboratively as a team player to support exceptional customer service for patients, families, and fellow associates.
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com
Minimum Qualifications:
Must have a minimum of five (5) years related experience in a psychiatric setting.
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.