PRN Automation Pharmacy Technician 4 (XR2)(On Call) - St. Cloud, MN

Omnicell, Inc.; Saint Cloud (MN); On-site; USD 30,000 - 39,000; Full time

Job summary

Omnicell, Inc. in St. Cloud, MN is seeking a PRN Automation Pharmacy Technician 4 to support the XR2 system. You will manage equipment, optimize inventory, and ensure documentation accuracy to help pharmacists focus on patient care.

This role emphasizes on-call availability, travel to customer sites, and collaboration with pharmacy operations to maintain high service quality. A high school diploma, MN registration, and national certification are required.

Qualifications

• High school diploma or GED is required.
• Minnesota pharmacy technician license/registration required.
• National certification as a pharmacy technician preferred.
• Experience with pharmacy automation is a plus.

Responsibilities

• Operate Omnicell automation at customer sites according to SOPs.
• Return and restock duties to optimize device use.
• Maintain formulary inventory for daily dispensing needs.
• Report unresolved issues to TAC and perform basic maintenance.
• Daily/periodic cleaning and robot cell inspections.
• Monitor system trends and communicate concerns promptly.
• Provide proactive, solution-oriented communication with customers.
• Train and ensure completion of required documents and policies.
• Track work expenses and adhere to travel policies.
• Maintain national certification and facility credentialing.
• Assist teammates on-site or remotely as SME for workflows.

Skills

Good organizational skills

Customer service

Communication & problem-solving

Mechanical aptitude

Computer literacy: Windows, Excel, PPT

Independent / self-starter

Interpersonal communication

Education

High school diploma or GED

MN State Pharmacy Technician Registration / License

Nationally Certified Pharmacy Technician (PTCB/CPHT/EXCPT)

Pharmacy Automation knowledge (preferred)

Tools

Omnicell XR2 system

Microsoft Windows

Microsoft Excel

PowerPoint

Job description

PRN - Automation Pharmacy Technician 4 (XR2) (On Call) - St. Cloud, MN

What You Can Expect

Career growth: Join a team that values promoting its members. Begin as an automation pharmacy technician and advance into roles such as professional services, consulting, marketing, management and beyond.

Opportunities are limitless at Omnicell for people who are driven and motivated about all aspects of healthcare.

Learning and development: Maintain your skillset at its best through ongoing on-the-job training centered around state-of-the-art pharmacy technology. Take advantage of mentorship opportunities and utilize comprehensive learning initiatives tailored to improve your interpersonal skills.

Day inThe Life

As an PRN Automation Pharmacy Technician 4, you’ll play a critical role in supporting Omnicell’s XR2 system, a groundbreaking technology that enables a more fully automated approach to medication inventory management, helping the pharmacy to focus on patient care. Your role includes:

• Equipment management, maintenance, and troubleshooting.
• Managing optimal medication inventory levels.
• Diligently reviewing and updating documentation.
• Effective customer communication for building strong relationships.

Join us in this dynamic position and contribute to top-notch pharmacy services.

Responsibilities

• Operate Omnicell automation atcustomers’ sites according to Omnicell SOPs and best practices.
• Perform return and restocking duties to optimize the customer’s use of automation.
• Monitor and maintain formulary inventory levels to ensure availability of medications for daily dispensing.
• Responsible for prescribed maintenance of automation products and reporting unresolved issues to the Technical Assistance Center (TAC).
• Perform daily and periodic cleaning of the equipment according to recommended best practices.
• Inspect robot cell daily for issues, wear, and functionality.
• Monitor system trends and report concerns. Resolve common system issues.
• Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.
• Responsible for basic troubleshooting and maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk.
• Maintain a high level of communication with pharmacy operations manager and customer, to ensure proactive, solution-oriented problem identification and resolution.
• Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality, professionalism, and responsiveness, by acting as liaison between Omnicell and customer to assist with customer concerns.
• Conduct training and ensure completion of all required documents and compliance with all Pharmacy Services procedures and policies.
• Maintain fiscal responsibility for work-related expenses, complete expense reports, adhere to corporate card procedures, per Omnicell travel policies.
• Comply with reasonable procedures, policies and guidelines established by the Customer facility.
• Maintain national certification and all state required credentialing.
• Act as a resource or SME, for Omnicell team members, providing training and/or assistance either on site or remotely to ensure optimal workflow.

Specialized Knowledge / Skills

• Good organizational skills in a fast-paced environment
• Demonstrate great customer service skills.
• Strong communication and problem-solving skills.
• Ability to work with mechanical equipment.
• Working knowledge of computer hardware, Microsoft Windows, Excel, and PowerPoint.
• A self-starter who is able to work independently and follow a detailed plan.
• Excellent interpersonal communication skills with the ability to work well with customers and with employees at various levels.

Basic Qualifications

• High school diploma or GED.
• Active MN State Pharmacy Technician Registration / License from MN State Board of Pharmacy.
• Active Nationally Certified Pharmacy Technician Certificate(PTCB/CPHT/EXCPT).
• Some working knowledge / familiarity with Pharmacy Automation (strongly preferred).

Preferred Knowledge and Skills

• Completion of an accredited Pharmacy Technician Training Program.
• 1 year of hospital pharmacy technician experience (strongly preferred).
• 2 years previous experience in hospital pharmacy automation.
• Basic Troubleshooting Skills with automation devices.

Work Conditions

• Ability to travel for training.
• This is a PRN ON CALL as needed role to support as back-up for call-outs/sick calls, vacations, LOAs, etc.
• Must be able to daily commute to work at this site On Call Supporting 1406 6th Ave N, St Cloud, MN 56303
• Shift (s) : M-F, 8:30 to 3 pm
• Have open / flexibility in availabilities. Best for those with 7 on / 7 off, PRN, Part-Time, etc. in current work schedule.
• HospitalPharmacy environment.
• 8-to-10-hour shifts.
• Working hours may be outside of normal business hours based on business or project needs.
• Capable of standing for several hours at a time.
• Potential exposure to hazardous drugs.
• Able to lift up to 35 lbs.