Private Dining Manager

LIONHEART HOSPITALITY LLC

Macedonia (NC)

On-site

USD 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Healthcare after 90 days

Paid time off

Employee dining discounts

Job summary

Craft Public House in Cary, NC is seeking a Private Dining Manager to oversee all private event activity, from sales to event execution, ensuring exceptional guest experiences.

This hands-on leadership role collaborates with culinary, management, and clients to exceed expectations. The role requires 50 hours per week onsite, including nights, weekends, and holidays based on events.

Qualifications

Minimum 2 years in restaurant, catering or event management.
Hospitality sales experience preferred.
Strong organizational and multitasking abilities.
Excellent written and verbal communication skills.
Professional appearance and demeanor.
Self-motivated with strong attention to detail.
Ability to work independently with multiple departments.
Proficient in Microsoft Office and Google Workspace.
Valid driver's license with clean record.
Ability to drive a company catering van.
Ability to lift up to 50 pounds and assist with setup/breakdown.

Responsibilities

Generate new private dining and catering business through outreach and referrals.
Respond promptly to inquiries via phone, email, social media, and submissions.
Conduct tours and consultations with prospective clients.
Prepare proposals, contracts, BEOs, and invoices.
Maintain relationships with repeat clients and local businesses.
Identify opportunities to increase catering and private event revenue.
Coordinate menus, room layouts, timelines, beverages, rentals, and special requests.
Create detailed BEOs for each event and ensure deposits are collected.
Serve as primary contact during events and oversee setup, execution, and breakdown.
Ensure food quality, presentation, timing, and service standards.
Resolve guest concerns professionally and efficiently.
Lead event staff for seamless execution and hospitality.
Track leads, bookings, sales, and event performance.
Assist with marketing initiatives for private dining and catering.

Skills

Hospitality sales

Event management

Organization

Communication

Professional appearance

Attention to detail

Independent work

MS Office

Google Workspace

Driver's license

Catering van operations

Heavy lifting (50 lbs)

Tools

Microsoft Office

Google Workspace

Job description

Craft Public House | Cary, NC
Full-Time | 50 Hours Per Week

Position Summary

Craft Public House is seeking an energetic, organized, and hospitality-driven Private Dining Manager to oversee every aspect of our private event business. This position is responsible for generating new business, coordinating event details, and flawlessly executing both on-site private dining events and off-site catering events while delivering an exceptional guest experience.

This is a hands-on leadership role that requires strong organizational skills, attention to detail, excellent communication, and the ability to thrive in a fast-paced restaurant environment. The Private Dining Manager will work closely with the culinary team, management, and event clients to ensure every event exceeds expectations.

This position requires 50 hours per week onsite and includes nights, weekends, and holidays based on business needs.

Essential Responsibilities

Sales & Business Development

Generate new private dining and catering business through community outreach, networking, referrals, and relationship building.
Respond promptly to all event inquiries via phone, email, social media, and website submissions.
Conduct tours and consultations with prospective clients.
Prepare proposals, contracts, banquet event orders (BEOs), and invoices.
Maintain strong relationships with repeat clients and local businesses.
Identify opportunities to increase catering and private event revenue.

Event Planning & Coordination

Guide clients through the planning process from initial inquiry through event completion.
Coordinate menus, room layouts, timelines, beverage selections, rentals, and special requests.
Communicate event details clearly with kitchen and front-of-house teams.
Create detailed Banquet Event Orders (BEOs) for every event.
Ensure all deposits and final payments are collected according to company policies.

Event Execution

Serve as the primary point of contact during private dining and off-site catering events.
Oversee event setup, execution, and breakdown.
Ensure food quality, presentation, timing, and service standards are consistently met.
Resolve guest concerns professionally and efficiently.
Lead event staff to ensure seamless execution and outstanding hospitality.

Administrative Responsibilities

Maintain an organized event calendar.
Track leads, bookings, sales, and event performance.
Assist with marketing initiatives promoting private dining and catering services.
Maintain accurate client records and event documentation.

Qualifications

Minimum 2 years of restaurant, catering, or event management experience
Previous hospitality sales experience required
Strong organizational and multitasking abilities
Excellent written and verbal communication skills
Professional appearance and demeanor
Self-motivated with strong attention to detail
Ability to work independently while collaborating with multiple departments
Proficiency with Microsoft Office and Google Workspace
Valid driver's license with a clean driving record
Ability to drive a company catering van
Ability to lift up to 50 pounds and assist with event setup and breakdown

Schedule Requirements

Full-Time (50 hours per week)
Onsite position
Flexible availability required
Evenings, weekends, and holidays are required based on event schedule
Occasional early mornings for catering setup
Extended hours may be required during peak event seasons

What We're Looking For

The ideal candidate thrives on creating memorable guest experiences, enjoys building relationships within the community, and takes pride in executing events with precision and professionalism. They are highly organized, proactive, adaptable, and passionate about hospitality.

Benefits