Private Club General Manager — Hospitality & Events

Metropolitan Chapter of CMAA; New York (NY); In loco; USD 85.000 - 105.000; Tempo pieno

Descrizione del lavoro

Windmill Club in Armonk, NY seeks a Club Manager to lead the member experience across hospitality, events, waterfront, and staff. You will oversee F&B, facilities, and programming, partner with the Board of Governors, and embody a culture of warmth and professionalism on the lake and grounds.

This role requires hands-on leadership during peak seasons, visibility on the floor, and the ability to plan events from inquiry to post-event follow-up while maintaining safety and quality.

Competenze

• 5+ years of leadership experience in hospitality or member-service environments.
• Excellence in people management, event execution, and service leadership.
• Strong written and verbal communication skills with members and staff.
• Proven ability to lead in seasonal operations with changing priorities.
• High integrity, sound judgment and calm, solutions-oriented approach.

Mansioni

• Serve as the face of the Club and elevate the member experience.
• Set and enforce service standards across all member-facing operations.
• Oversee F&B, waterfront, events, and programming with on-site leadership.
• Plan, coordinate, and execute club events from inquiry to post-event follow-up.
• Lead staff, recruit, train, coach, and evaluate across departments.
• Maintain calendars, communications, and pre-event information for members.
• Ensure grounds, lake, and facilities are maintained to Windmill standards.
• Collaborate with Board on policies, budgets, and seasonal planning.

Conoscenze

Hospitality leadership

People management

Event execution

Service excellence

Communication

Strumenti

POS/club systems

Staff scheduling tools

Descrizione del lavoro

Windmill Club in Armonk, NY seeks a Club Manager to lead the member experience across hospitality, events, waterfront, and staff. You will oversee F&B, facilities, and programming, partner with the Board of Governors, and embody a culture of warmth and professionalism on the lake and grounds.

This role requires hands-on leadership during peak seasons, visibility on the floor, and the ability to plan events from inquiry to post-event follow-up while maintaining safety and quality.