Private Banking Specialist

Johnson Financial Group; Alabama; On-site; USD 60,000 - 75,000; Full time

Job summary

Johnson Financial Group seeks a Private Banking Specialist to support Relationship Managers in a defined region. You will handle accounts, loans, and client inquiries with discretion and professionalism while promoting JFG products and services.

You will train clients on online/mobile banking, assist with loan packages, and coordinate client meetings. A bachelor’s degree and 3+ years in financial services with NMLS registration are required, along with strong communication and multitasking

Qualifications

• Bachelor’s degree in finance, business, or related field; 3+ years in financial services with at least 1 year in a Relationship Banker role.
• NMLS registration required by Safe Act; knowledge of regulatory guidelines is a plus.
• Proven interpersonal skills, professionalism, initiative, and ability to prioritize multiple tasks.

Responsibilities

• Articulate the full scope of JFG products and services to clients.
• Open, close, and maintain accounts in bank systems and manage NAICS code assignments.
• Assist clients with online and mobile banking and demonstrate product features.
• Assist with loan requests: gather documents, prepare packages, and review for accuracy before closing.
• Handle client requests such as wires, transfers, lines of credit, and loan payments.
• Resolve client inquiries with initiative and independent work when needed.
• Prepare correspondence, reports, and other administrative materials.
• Schedule client meetings and support Private Banking events; act as CRM liaison.

Skills

Relationship management

Excellent communication

Attention to detail

Multitasking

Education

Bachelor’s degree (Finance/Business)

NMLS registration

Tools

MS Office Suite

Bank operating systems

CRM system

Job description

Overview

Primary responsibility is to provide banking and portfolio administrative support to Private Banking Relationship Managers within a specific geographic area. The Private Banking Specialist must be able to work with highly confidential information while delivering an exceptional level of professionalism that will enhance the Johnson Financial Group experience and positively impact new business development, client referral and retention efforts.

Key Responsibilities

• Understanding of and ability to articulate full scope of JFG products and services.
• Responsible for accurately opening, closing and performing maintenance on accounts within bank operating systems including the administration of the NAICS coding assignments.
• Proactively assist and train clients on effective use of full breadth of JFG products including on-line and mobile banking solutions.
• Assists with loan requests including: compiling information for loan packages, requesting document preparation, prepare and review documents for accuracy prior to closing and submitting closed loans for processing.
• Process various client requests including but not limited to; wire transactions, funds transfers, line draws and loan payments.
• Research and assist in resolving client inquiries and issues to resolution; displays initiative to problem solve and elevate when appropriate, has the ability to work independently.
• Prepare correspondence, documents, reports, proposals, and other administrative work as requested.
• Proactively schedules client appointments and meetings, acts as the key liaison for organizing and managing Private Banking events.
• Utilize effective use of the JFG CRM system as the primary tool for managing client relationships.

Job Requirements

• Bachelor’s degree and minimum of 3 years experience in the financial services industry with at least 1 year in a Relationship Banker role; work experience may be considered in lieu of education.
• Consumer or commercial credit experience highly desired.
• Excellent interpersonal skills, a high degree of business professionalism, initiative, and ability to manage multiple tasks and prioritize without sacrificing quality.
• Proven organization and analytical skills; attention to detail and thorough follow-up skills critical.
• Excellent oral and written communication skills.
• Proficient with full MS Office Suite of products and all applicable bank operating systems.
• National Mortgage Licensing System (NMLS) registration under the terms of the Safe Act of 2008 required.

Come as you are.

Our culture embraces diversity, equity, & inclusion; one where everyone feels valued and heard. For more information on JFG's culture and diversity efforts, including our employee resource groups, please visit the Diversity section of our career website.