Private Banking Officer

Fidelity Bank; Wichita (KS); On-site; USD 60,000 - 90,000; Full time

Job summary

Fidelity Bank in Wichita, KS is seeking a Private Banking Officer to deliver personalized financial solutions and proactive service to high-net-worth clients.

You will build full-service relationships, create detailed client profiles, and identify opportunities to deepen banking relationships while collaborating with other departments to ensure seamless customer experiences.

The role requires a strong focus on client needs, product knowledge, and the ability to travel within assigned markets.

Qualifications

• Three to five years of commercial or private banking experience.
• Strong written and verbal communication skills.
• Proven ability to deliver outstanding customer service in a fast-paced, team environment.
• Flexibility to work extended or non-traditional hours as needed.
• Ability to travel within assigned markets.

Responsibilities

• Developing and managing full-service banking relationships with high-net-worth clients
• Creating detailed client profiles to support personalized service and financial solutions
• Identifying opportunities to strengthen client retention and deepen banking relationships
• Demonstrating a strong understanding of the bank’s products and services to effectively meet customer needs
• Delivering exceptional customer service through timely, accurate, and professional support
• Recommending banking products and services that enhance the client experience and support financial goals
• Building trusted relationships by understanding clients’ financial objectives and recommending tailored solutions
• Collaborating across departments to promote teamwork and ensure seamless customer experiences

Skills

Customer service

Communication

Business development

Relationship building

Teamwork

Flexibility

Travel

Education

High school diploma or equivalent

Bachelor’s degree in business-related field

Job description

Job Overview:

Our private banking team is dedicated to delivering exceptional client experiences built on trust, responsiveness, and personalized financial solutions. We take pride in providing proactive communication, attention to detail, and seamless service that exceeds expectations. As a Private Banking Officer, you will represent a customer-focused, community-driven organization committed to helping clients achieve long-term financial success.

The candidate for this position will be responsible for:

• Developing and managing full-service banking relationships with high-net-worth clients
• Creating detailed client profiles to support personalized service and financial solutions
• Identifying opportunities to strengthen client retention and deepen banking relationships
• Demonstrating a strong understanding of the bank’s products and services to effectively meet customer needs
Delivering exceptional customer service through timely, accurate, and professional support
• Recommending banking products and services that enhance the client experience and support financial goals
• Building trusted relationships by understanding clients’ financial objectives and recommending tailored solutions
• Collaborating across departments to promote teamwork and ensure seamless customer experiences

Requirements for the position include:

• High school diploma or equivalent
• Three to five years of commercial or private banking experience
• Proven ability to provide outstanding customer service in a fast-paced, team-oriented environment
• Strong written and verbal communication skills
• Demonstrated business development and relationship-building abilities
• Flexibility to work extended or non-traditional hours as needed
• Ability to travel within assigned markets

Preferred qualifications for this position include:

• Bachelor’s degree in a business-related field
• Previous banking or financial services experiences

EEO/Veterans/Disabled

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.