Private Banking Loan Coordinator

CIBC; Chicago (IL); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Job summary

CIBC in Chicago is seeking a Private Banking Loan Coordinator to manage loan files, support closings, perform due diligence and AML checks, and liaise with Private Bankers and Client Service teams. You will handle loan maintenance, reporting, and document management for high net worth clients in a collaborative, compliance‑driven environment.

The role requires a Bachelor's degree (preferred), 2–5 years in financial services, and strong Excel/Office skills.

Qualifications

• Bachelor's degree preferred.
• 2–5 years in financial services, ideally with experience supporting HNW/UHN clients.
• Experience with loan processing and loan documentation.
• Proficient in Microsoft Office, especially Excel, Acrobat and PowerPoint.
• Knowledge of federal and state regulatory requirements.

Responsibilities

• Manage loan files and closings for new and renewal loans, ensuring documentation is complete and accurate.
• Perform due diligence including verification of customer identity and uploading into system to build client profile.
• Monitor and clear AML loan exception items and other exception reports.
• Process loan-related transactions including payments, reversals, accrual adjustments, payoffs, and address changes.
• Collect loan information, retrieve documents, coordinate with operations, and manage loan files (electronic and physical).
• Update loan portfolio tracking queues for new loans and renewals with Private Bankers.
• Communicate with clients, lenders and Private Banking Client Service team regarding loans.

Skills

Analytical Thinking

Client Service

Communication

Credit Processes

Private Banking

Post-Sales Support

Customer Experience

Education

Bachelor's Degree

Tools

MS Office

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a Private Banking Loan Coordinator, you will facilitate the loan process, ensuring smooth and efficient operations. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on‑site and remote work) will be discussed at the time of your interview.

How you'll succeed

Loan File Management & Closings

• Manage loan files and closings for new and renewal loans, ensuring all necessary documentation is complete and accurate.
• Work closely with the closing team to review closing packets and ensure proper documents are ready for closing.
• This includes working closely with the closing team and performing pre‑ and post‑closing reviews.

Due Diligence

• Performing due diligence throughout the loan process, including conducting verification of customer identity by running OFAC, RAF and other due diligence in order to convert the client from prospect to customer and upload into the system to build the client profile.

Monitoring & Reporting

• Monitoring and clearing AML loan exception items, as well as tracking other exception reports like document exceptions, reimbursable fees, and past due reports.
• Pulling EOY reports (1098’s and 1099’s).

Loan Maintenance & Support

• Processing a wide range of loan‑related transactions, including payments, reversals, accrual adjustments, payoffs, and address changes. This also involves assisting with ticklers, loan receivables, and document exception tracking reports for loans.

Information & Document Management

• Collecting loan‑specific information, retrieving executed documents, coordinating with operational teams, and managing electronic and physical loan files.
• Place electronic files and documents for existing and potential borrowers in the appropriate credit files and route all originals to the appropriate closer.

Loan Portfolio Management & Reporting

• Managing and updating loan portfolio tracking queues for new loans and renewals associated with your team of Private Bankers.

Communication & Support

• Communicate directly with clients lenders and Private Banking Client Service team assisting with questions relating to Commercial and Consumer loans.

Adjustments

• Accurately process adjustments for payments and ACH requests in a timely matter when needed.

Project Assistance

• Providing support for departmental projects as needed.

Who you are

• You possess a Bachelor’s Degree (preferred).
• You have 2-5 years of experience within the financial services industry, ideally with experience supporting HNW and UHNW clients.
• You have experience with loan processing and are familiar with loan documentation.
• You love to learn.
• You're passionate about growing your knowledge.
• You have a strong sense of curiosity.
• You are proficient in Microsoft Office with a heavy emphasis on Excel, Adobe Acrobat, and PowerPoint
• You understand high net worth and ultra-high net worth client profiles and typical product offerings.
• You possess knowledge of federal and state regulatory requirements.
• You know that details matter.
• You notice things that others don't.
• Your critical thinking skills help to inform your decision-making.
• You have strong organizational skills, with the ability to manage multiple assignments and priorities.
• You're motivated by collective success.
• You know that teamwork can transform a good idea into a great one.
• You know that an inclusive team that enjoys working together can bring a vision to life.
• You give meaning to data.
• You enjoy investigating complex problems and making sense of information.
• Values matter to you.
• You bring your real self to work and you live our values - trust, teamwork, and accountability.
• You are a strong communicator (oral and written).
• California residents - your privacy rights regarding your actual or prospective employment At CIBC, we offer a competitive total rewards package. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidaysand 401(k), in addition to other special perks reserved for our team members. This role has an expected salary range of $65,000 - $75,000 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program_, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. _Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail] You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location IL-120 S LaSalle St Employment Type Regular Weekly Hours 40 Skills Analytical Thinking, Business, Client Service, Client Support, Communication, Credit Processes, Customer Experience (CX), High Net Worth Individuals, Post-Sales Support, Private Banking, Product Knowledge At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.