Preferred Banker Manager

General Electric Credit Union; Cincinnati (OH); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid Time Off

401(k) retirement plan

Tuition reimbursement

On-site clinics

Job summary

General Electric Credit Union is seeking a Relationship Banking Manager to lead a dedicated team delivering personalized financial services to high-net-worth members. This role involves recruiting and coaching specialists, managing member relationships, and driving growth through strategic initiatives.

The ideal candidate will have extensive experience in private banking and a proven track record in leadership. Benefits include health insurance, a 401(k) retirement plan, and professional development opportunities.

Qualifications

• 5-7 years of private banking, commercial, or wealth management exposure.
• 3-5 years in a leadership role within the financial industry.
• Minimum of 3 years’ experience in relationship and portfolio management.

Responsibilities

• Recruit, coach, and develop Relationship Banking Specialists.
• Drive achievement of sales goals for various financial products.
• Ensure adherence to regulatory requirements and internal policies.

Skills

Coaching and developing teams

Relationship management

Interpersonal communication

Navigating complex financial scenarios

Education

High school diploma or GED

Bachelor’s degree in finance, business administration, or accounting

Job description

Overview

The Relationship Banking Manager leads a high-touch, member-centric team dedicated to delivering personalized financial services to select members—typically individuals with higher net worth, complex financial needs, or long-standing relationships with the credit union. This role ensures exceptional member experience, drives growth through strategic relationship management, and aligns team performance with organizational goals, compliance standards, and strategic initiatives such as deposit growth for General Electric Credit Union.

Essential Responsibilities

• Recruit, coach, and develop Relationship Banking Specialists to achieve performance metrics and behavioral expectations
• Foster a culture of consultative selling, compliance, and member-first service
• Monitor team performance and implement strategies to meet or exceed sales and service goals
• Serve as an escalation point for complex member needs and issues
• Oversee the maintenance and growth of the team’s Book of Business through proactive relationship management
• Ensure personalized, seamless service delivery across all member touchpoints
• Drive achievement of sales goals for deposits, loans, credit cards, and referrals (Wealth Management, Business Banking, Mortgage)
• Promote credit union products and services through consultative conversations
• Identify opportunities to deepen member relationships and enhance loyalty
• Ensure adherence to regulatory requirements and internal policies
• Partner with internal departments for seamless service delivery

Education and Experience

• High school diploma or GED required; bachelor’s degree in finance, business administration, or accounting preferred
• 5-7 years of private banking, commercial, or wealth management exposure
• 3-5 years in a leadership role within the financial industry
• Minimum of 3 years’ experience in relationship and portfolio management expertise

Knowledge, Skills, and Abilities

• Experience in coaching and developing a team to drive consistent sales results
• Proven track record of managing and growing high-net-worth member relationships
• Highly effective communicator with excellent interpersonal skills
• Ability to navigate complex financial scenarios and deliver tailored solutions
• Well organized and effective at time management

Benefits

• Health, dental, and vision insurance
• Life and disability insurance options
• Paid Time Off starts accruing once hired and take your birthday off -paid
• 401(k) retirement plan with up to a 10% match of your base gross compensation
• Tuition reimbursement opportunities and professional development
• Volunteer opportunities and earn additional PTO hours
• On-site clinics for Vaccines and Mammograms

General Electric Credit Union is an Equal Opportunity Employer