Relationship Banker

SECU Credit Union; Silver Spring (MD); On-site; USD 29,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401k with match

Paid time off

Job summary

SECU Credit Union is seeking a Relationship Banker to engage members, advise on banking needs, and promote SECU products and services. You will build relationships, educate on financial literacy, and support community initiatives.

Responsibilities include consulting with members, reviewing relationships, and following up on loans or savings plans, while contributing to a positive member experience and organizational values.

Qualifications

• Consultative sales experience in a financial or banking industry role.
• Proven record of building customer loyalty and expanding financial literacy.
• Familiarity with retail banking products and services.

Responsibilities

• Consult with members about their banking needs and review current banking relationships.
• Follow up with members about business loans or savings goals.
• Engage in community events to promote financial literacy and SECU offerings.
• Build emotional connections and networks to increase member loyalty.

Skills

Consultative sales

Customer loyalty

Financial literacy

Relationship building

Job description

The SECU pledge: Be relevant and significant, day in and day out, in the lives of our members, employees and the communities we serve in a highly ethical and fiscally responsible manner.

What You’ll Do.

As a Relationship Banker, you embrace SECU’s brand and deliver financial education to our members and communities. Your day may start with consulting with members about their banking needs, reviewing current banking relationships, following up with a member about a business loan, or strategizing to help a member save for college, a home, wedding or other significant life milestone. You may find yourself at a business or other community event talking to participants about financial literacy or SECU offerings. Alternatively, you may head out to SECU volunteer events and earn up to 12 hours paid time off per quarter.

Every day offers the chance to demonstrate your engaging personality and ability to build emotional connections to nurture diverse, inclusive relationships and networks within SECU and the communities we serve. In that effort, you will promote financial literacy, the credit union movement and our talent brand. The result: increased member loyalty from your dynamic passion for doing the right thing, showing empathy, compassion and heart, and by being authentic and knowledgeable about SECU banking products and services.

Who knew being a Relationship Banker could be so much fun and impactful? Whatever the occasion calls for, know that at the end of the day, you made a positive difference in the lives of those you touched. Purpose. Meaning. Heart. All differentiators at SECU.

What We’re Looking For.

Consultative sales experience in a financial or banking industry role, with a proven record of accomplishment building customer loyalty and expanding financial literacy and well-being.

Demonstrated ability to goal attainment through strong familiarity of retail banking products and services.

What You’ll Get.

Join Team SECU and become relevant and significant, day in and out, in the lives of our members, employees and the communities we serve in a highly ethical and fiscally responsible manner.

SECU is Maryland's largest Credit Union and our guiding principles define our culture. We are member centered and employee focused, know relationships generate outcomes, choose right over easy, and put the heart in banking.

In Addition To Never Being Controlled By Outside Owners, One Of The Great Perks Of Joining Team SECU Is Our Total Rewards Package For All Employees Working 20+ Hours Per Week, Which Includes

Compensation Information: Based on experience, qualified candidates could be hired as a Member Advisor I or Member Advisor II

• Member Advisor I/Relationship Banker I
  • Hourly Pay Range: Min. $21.35 – Max. $32.02
• Member Advisor II/Relationship Banker II
  • Hourly Pay Range: Min. $24.62 – Max. $39.42

Final offer will be based on years of experience and education

Other Compensation Includes

• Quarterly incentives based on productivity goals
• Annual corporate-wide incentives

We provide comprehensive benefits, with a focus on total well-being:

• Medical, vision, dental benefits
• 401k plan with company matching
• Generous sick, vacation and personal leave
• And more 2026 SECU Benefit Guide

SECU is an Equal Opportunity Employer