Private Bank Client Services Associate

PNC; Phoenix (AZ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

401(k) with match

Education assistance

Job summary

PNC seeks a Client Service Associate for its Private Bank, based in Phoenix, AZ or Houston, TX. You will nurture long-term client relationships, manage expectations, and ensure accurate execution of client requests and transactions with a strong service mindset.

In this role, you will leverage digital tools to improve self-service options, coordinate with internal partners, and escalate issues when needed. Strong communication and multitasking abilities are essential to support our clients and

Qualifications

• Candidates should have strong client service ethos and the ability to build long-term client relationships.
• Familiarity with fiduciary concepts and investment processes is a plus.
• Proactive problem solving and ability to communicate clearly with clients and internal teams.

Responsibilities

• Develops and maintains long-term client relationships and manages client expectations.
• Provides exceptional client service and flawless execution of client requests and transactions.
• Identifies opportunities to use digital self-service tools and serves as a point of contact for clients and teams.
• Communicates with internal partners to identify and resolve issues; learns about new technologies to support client needs.
• Proactively seeks service improvements and solicits client feedback to enhance satisfaction.

Skills

Client service

Relationship management

Attention to detail

Communication

Multitasking

Education

Bachelor's degree

Job description

PNC seeks a Client Service Associate for its Private Bank, based in Phoenix, AZ or Houston, TX. You will nurture long-term client relationships, manage expectations, and ensure accurate execution of client requests and transactions with a strong service mindset.

In this role, you will leverage digital tools to improve self-service options, coordinate with internal partners, and escalate issues when needed. Strong communication and multitasking abilities are essential to support our clients and