Private Aviation Flight Coordinator - Onsite

Jet Aviation; Teterboro (NJ); Hybrid; USD 76,000 - 92,000; Full time

Job summary

Jet Aviation is seeking a Flight Management Representative in a hybrid role based near Teterboro, NJ. You will coordinate domestic and international client trips, prepare itineraries, manage high-volume communications, and ensure compliance with aviation regulations while delivering exceptional service.

The role requires 3-5 years in a similar field, experience with UHNW clients, and flexibility to work weekends/holidays.

Qualifications

• 3-5 years of work experience in a similar role.
• Exposure and experience working with ultra-high net worth individuals in a high-touch, concierge style service environment
• Working knowledge of the private aviation sector, demonstrating strategic thinking
• Experience and exposure working in face-paced working environment while handling interactions with a sense of urgency
• Ability to work a flexible schedule including weekends and holidays
• Must be able to obtain an Airport ID
• 3+ years of experience using Microsoft Office suite

Responsibilities

• Plan and coordinate logistics of all aspects of domestic and international client trips
• Prepare domestic and international itineraries for clients; trip times, airport selection, FBO coordination and transportation on behalf of our clients
• Handle high volume email with acknowledgments in a timely fashion.
• Answer phone calls on team and individual lines and assist crews, clients, vendors, and internal departments
• Closely collaborate with crew, maintenance, and operations to safely execute each flight within government and company guidelines
• Provide high touch professional customer service through proper business etiquette and decorum upon every interaction, internally and externally
• Assign crewmembers to trips as per Federal Aviation Regulations, company, and client requirements
• Manage scheduling challenges including, crew schedule, supplemental crew coordination, client demands, and alternate planning options
• Coordinate client catering and ground transportation, as requested
• Adhere to and be familiar with specific client requirements when planning trips and for communication with client, maintaining client profiles in planning systems
• Ensure that each crewmember has been fully briefed prior to any trip and any changes thereafter
• Review all flight details, enlist operations reviews as necessary, to have trip ready for release by Flight Control department
• Provide briefing to FBOs on aircraft schedule and needs, including hangar, after hours, and other ancillary arrangements
• Provide accurate and concise pass down with seamless change of command to next shift coordinator
• Collect, research, and analyze data as needed to complete the planning aspects of any trip and provide complete and pertinent information to the client and other stakeholders
• Support Team with workload, as needed
• Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

Job description

Jet Aviation is seeking a Flight Management Representative in a hybrid role based near Teterboro, NJ. You will coordinate domestic and international client trips, prepare itineraries, manage high-volume communications, and ensure compliance with aviation regulations while delivering exceptional service.

The role requires 3-5 years in a similar field, experience with UHNW clients, and flexibility to work weekends/holidays.