Privacy Advisor

Deleteme Europe Ltd.; United States; On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Health benefits

401k

Parental leave

PTO 20 days

Company holidays 11

Birthday off

WFH stipend

Cell phone reimbursement

Fitness reimbursement

Child care reimbursement

DM Gold membership

Discounted plans for friends andFamily

Job summary

DeleteMe is seeking a Privacy Advisor to help protect our members’ privacy by auditing personal data, processing removal requests, and communicating outcomes across a wide range of online sources.

You will maintain detailed case documentation in Jira and internal systems, collaborate with Product, Engineering, and Customer Success to drive operational improvements, and contribute to refining playbooks and tooling.

Qualifications

• 2–3 years of experience in internal operations, Trust & Safety, professional services, or customer support.
• Ability to execute at scale with high-volume data handling and ticketing.
• Clear written and verbal communication, able to explain complex issues simply.
• Proficiency with G Suite tools and Jira or similar ticketing systems.
• Adaptable in a fast-paced, evolving environment.
• Passion for learning and quickly grasping new processes and tools.

Responsibilities

• Protect DeleteMe members’ privacy by finding and removing personal information across online sources.
• Investigate and troubleshoot adversarial data sites to ensure successful removals.
• Maintain detailed case documentation in Jira and internal systems.
• Identify patterns and provide actionable feedback to Team Leads and Managers.
• Collaborate with Product, Engineering, and Customer Success to drive operational improvements.
• Support data removal requests and refine internal SOPs and tooling.
• Continuously evaluate and improve processes across the privacy advisor workflow.

Skills

Strong critical thinking

Problem solving

Clear communicator

Attention to detail

G Suite proficiency

Jira experience

Adaptable and resilient

Willingness to learn

Tools

Jira

Google Sheets

Docs

Job description

Location: United States

Job Summary:

DeleteMe’s Privacy Operations team is the beating heart of the organization, delivering timely and high quality service to protect our members. As a DeleteMe Privacy Advisor you will be focused on helping members through removing their information from the internet. You’ll do this by auditing personal data, managing requests for the removal of that data and communicating that information in a timely and accurate manner.

Job Responsibilities

• Protect DeleteMe members’ privacy by finding and removing personal information across a wide range of online sources

• Investigate and troubleshoot adversarial “problem sites,” applying critical thinking and creative strategies to ensure successful removals from data brokers

• Maintain detailed case documentation in Jira and internal systems, ensuring progress is transparent and auditable

• Identify and elevate patterns in site behavior, member issues, or internal tooling gaps, providing actionable feedback to Team Leads and Managers

• Collaborate cross-functionally with Product, Engineering, and Customer Success to propose and drive operational improvements

• Support ad-hoc data removal requests and contribute to refining internal playbooks, SOPs, and tooling enhancements

• Continuously evaluate and improve processes, advocating for efficiency and accuracy across the Privacy Advisor workflow

Minimum Qualifications

• 2–3 years of experience in internal operations, Trust & Safety, professional services, or customer support

• Demonstrated ability to execute at scale, such as processing large volumes of tickets, data entries, investigations, chargebacks, or order fulfillment

• Strong critical thinking and problem-solving skills, with proven attention to detail in high-volume, accuracy-sensitive work

• Clear and confident communicator, both verbally and in writing, able to explain complex issues simply and persuasively

• Proficiency with G Suite tools (Gmail, Google Sheets, Docs, etc.) and experience working in Jira or similar ticketing systems

• Adaptable and resilient, thrives in a fast-paced, constantly evolving environment

• Passion for learning, with the ability to quickly grasp new processes, tools, and industry concepts

Preferred Qualifications

• Background in Trust & Safety, privacy operations, or fraud/risk investigations

• Experience working with adversarial environments (e.g., bad actors, fraudsters, or data brokers)

• Familiarity with privacy regulations or consumer data protection concepts

• Demonstrated experience in process improvement and contributing feedback to product or engineering teams

What We Offer

Benefits and eligibility may vary based on role, location, employment status, and other factors.

• Comprehensive health benefits - Medical, Vision, Dental

• 401k retirement plan

• Paid Parental Leave

• 20 days of Paid Time Off

• 11 Company-Paid Holidays

• Birthday Off

• Work From Home Stipend

• Cell Phone Reimbursement

• Fitness Membership Reimbursement

• Child Care Reimbursement

• DeleteMe Gold Membership

• Discounted DM Plans for Friends and Family

Compensation

Additional Information