Prisma Access Engineer | Cybersecurity & WAN Expert

Entelligence; United States; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary

Medical, dental, vision and life insurance

Vacation and sick time

Matching 401(k) program

Job summary

A technology solutions company in the United States is seeking a Prisma Access Engineer to support clients by providing technical advice and support. The role involves managing technical issues, providing configurations and troubleshooting guidance, and collaborating with multifunctional teams to enhance cybersecurity practices. Candidates should have hands-on experience with Prisma Access or Global Protect, knowledge in network security, and a desire to adapt and learn in fast-paced tech environments.

Qualifications

• Experience with Prisma Access or Global Protect is required.
• Familiarity with Application Performance Monitoring and network performance.
• Ability to analyze packet captures and troubleshoot network issues.

Responsibilities

• Provide technical support to customers and partners.
• Manage cases to resolve and track issues efficiently.
• Publish technical documentation in the Knowledge Base.

Skills

Hands-on experience with Global Protect or Prisma Access

Application Performance Monitoring expertise

Packet capture analysis/fault isolation

Network Security experience (IPS/IDS, ZBFW, NGFW)

IP Routing protocol expertise (BGP, OSPF, EIGRP)

Implementation of Legacy WAN solutions

Desire to learn and thrive in dynamic environments

Job description

A technology solutions company in the United States is seeking a Prisma Access Engineer to support clients by providing technical advice and support. The role involves managing technical issues, providing configurations and troubleshooting guidance, and collaborating with multifunctional teams to enhance cybersecurity practices. Candidates should have hands-on experience with Prisma Access or Global Protect, knowledge in network security, and a desire to adapt and learn in fast-paced tech environments.