Printing & Signage Customer Success Specialist

PHOENIX GLOBAL INVESTMENT LIMITED; Tampa (FL); On-site; USD 24,796 - 33,062; Full time

Job summary

A customer service-focused company in Tampa, Florida is looking for a detail-oriented Customer Service Representative. The ideal candidate should possess strong communication and organizational skills with a proficiency in order processing systems like Printers Plan. Experience using Adobe Suite is preferred. The role involves managing customer interactions, collaborating with the production team to ensure timely delivery, and helping drive sales. Compensation ranges from $18 to $24 per hour.

Qualifications

• Customer service experience, preferably in B2B environments.
• Proficient with order processing and quoting systems.
• Experience using Adobe Suite for customer-facing documentation.

Responsibilities

• Manage customer interactions and provide service support across multiple channels.
• Collaborate with the production team and external vendors to ensure timely project delivery.
• Help drive sales by identifying customer needs and promoting relevant offerings.
• Maintain order processing and quoting using Printers Plan.
• Utilize Adobe Suite and other tools to support customer requests and documentation.

Skills

Bilingual Spanish

Strong communication skills

Organizational skills

Tools

Printers Plan

Adobe Suite

Job description

A customer service-focused company in Tampa, Florida is looking for a detail-oriented Customer Service Representative. The ideal candidate should possess strong communication and organizational skills with a proficiency in order processing systems like Printers Plan. Experience using Adobe Suite is preferred. The role involves managing customer interactions, collaborating with the production team to ensure timely delivery, and helping drive sales. Compensation ranges from $18 to $24 per hour.