Printer Technician

Administrative Resource Options, Inc.; McLean (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a skilled break fix technician to join their team. This full-time role offers a unique opportunity to work in a dynamic office services environment, where you will apply your technical expertise in printer and copier repair. You will be empowered to solve diverse business challenges and lead team projects, all while enjoying the benefits of a supportive workplace. If you have a passion for technology and customer service, and thrive in a hands-on role, this position is perfect for you. Join a company that values your skills and offers growth opportunities within a collaborative setting.

Qualifications

• Must have previous industry experience as a certified break fix technician.
• Ability to lift up to 50 pounds and work in a campus environment.

Responsibilities

• Solve complex business issues using developed subject matter knowledge.
• Act as a team leader and facilitate decision-making processes.

Skills

Printer and Copier Repair

Customer Service

Communication Skills

Mechanical Aptitude

Organization Skills

Basic PC Skills (Word, Excel)

Problem Solving

Interpersonal Skills

Education

Manufacturer Certifications

Industry Experience as Certified Technician

Tools

HP WebJet Admin

Job description

Administrative Resource Options (ARO) is an international outsourcing firm with locations across the United States and Canada specializing in office services management. We are a leader in our industry and have a presence in 28 states nationwide. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management.

ARO is not a temp or staffing agency. We offer full-time positions with benefits after 60 days of employment.

All candidates MUST pass a 7 year background check and drug test.

Job Description

• Applies developed subject matter knowledge to solve common and complex business issues within established guidelines & recommends appropriate alternatives.
• Works on problems/projects of diverse complexity and scope.
• Exercises independent judgment within generally defined policies and practices to identify and select a solution.
• May act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process.
• Ability to handle most unique situations.
• May seek advice in order to make decisions on complex business issues.

Qualifications

• Must bring manufacturer certifications to the job interview.
• Must have previous industry experience as a certified break fix technician on printers and copiers (preferably from HP).
• Must be able to lift up to 50 pounds.
• Must be willing to work in a campus environment.
• Desirable Candidate Skills: Previous experience with HP’s WebJet admin or similar product strongly preferred.
• Network experience, good communication skills, good interpersonal skills, positive attitude, customer service experience, organization skills, mechanical aptitude, innovative and resourceful, capable of working with minimum amount of supervision, ability to recognize, prioritize and solve critical customer requirements, basic PC skills (e.g. Word, Excel).