Printer Technician

Administrative Resource Options, Inc.; McLean (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in office services management is seeking a certified break fix technician for their operations in McLean, Virginia. The role involves solving business issues, leading projects, and requires specific qualifications such as manufacturer certifications and previous industry experience. ARO offers full-time positions with competitive pay and benefits after 60 days. Candidates must pass a background check and drug test.

Qualifications

• Manufacturer certifications required.
• Previous experience as certified break fix technician on printers and copiers.
• Ability to lift up to 50 pounds.

Responsibilities

• Solves common and complex business issues.
• Acts as a team leader providing direction to team activities.
• Handles unique situations independently.

Skills

Communication

Customer Service

Mechanical Aptitude

Organization

Tools

HP WebJet admin

Job description

Administrative Resource Options (ARO) is an international outsourcing firm with locations across the United States and Canada specializing in office services management.We are a leader in our industry and have a presence in 28 states nationwide. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management.

ARO is not a temp or staffing agency. We offer full-time positions with benefits after 60 days of employment.

** All candidates MUST pass a 7 year background check and drug test **

Job Description

• Applies developed subject matter knowledge to solve common and complex business issues within established guidelines & recommends appropriate alternatives.
• Works on problems/projects of diverse complexity and scope.
• Exercises independent judgment within generally defined policies and practices to identify and select a solution.
• May act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process.
• Ability to handle most unique situations.
• May seek advice in order to make decisions on complex business issues.

Qualifications

• Must bring manufacturer certifications to the job interview.
• Must have previous industry experience as a certified break fix technician on printers and copiers (preferably from HP).
• Must be able to lift up to 50 pounds.
• Must be willing to work in a campus environment.
• Desirable Candidate Skills: * Previous experience with HP’s WebJet admin or similar product strongly preferred.
• Network experience, Good communication skills, good interpersonal skills, positive attitude, customer service experience, organization skills, mechanical aptitude, innovative and resourceful, Capable of working with minimum amount of supervision, ability to recognize, prioritize and solve critical customer requirements, basic PC skills (e.g. Word, Excel)

Additional Information

Company Overview

Every day ARO earns the trust of a diverse and progressive body of clients who recognize our strong commitment to:

Accessibility:
At ARO we believe that true accessibility comes with engagement. We are constantly reaching out and traveling to client sites to make sure all bases are touched on. Our Engaged Communication Commitment backs our work ethic. Constant proactive communication and being readily available for clients and employees across the country is pivotal to our success.

Results:
With ARO your return on investment will not disappoint. As an employee owned company, our resources go into our employees rather than into sprawling campuses or other overhead expenses that may not directly benefit you. ARO's core business is and always has been on-site facilities management and its close monitoring through a comprehensive reporting structure. This assures you will experience palpable results in service quality as well as in ROI. Ask about our No Risk Guarantee!

Objectivity:
Many of our competitors are publicly held software or hardware manufacturers and/or distributors. They are quota-based and are held accountable to their investor's interests. At ARO our primary goal is customer service and relationships: we monitor clients' changing requirements and long-term vision to drive proactive and cooperative solutions. We engage our hardware, software and services partners proactively when a client needs it, not when a financial quarter is ending.