Printer Technician

Insight Global; Houston (TX); On-site; USD 31,684 - 34,440; Full time

Job summary

Insight Global is seeking a printer technician to join one of our healthcare clients' IT teams in Baytown, TX. The role focuses on maintaining, repairing, and installing a range of printing devices across the facility, with ServiceNow-based tickets handling phone, email, and in-person support to keep printing services available to all departments.

The candidate will troubleshoot hardware, coordinate with end users, and deliver reliable, high-quality printer service in a fast-paced healthcare

Qualifications

• 3+ years of experience providing printer support.
• Experience installing, maintaining and troubleshooting printers.
• Hands-on field technical support.
• Experience using a ticketing system (ServiceNow) to resolve issues.
• Customer-centric attitude and professional communication.

Responsibilities

• Provide phone, email, and in-person printer hardware support.
• Maintain, repair, and install printing equipment across the facility.
• Use ServiceNow to manage and close tickets.
• Ensure reliable access to printing services for all departments.

Skills

Printer support

Printer installation

Printer maintenance

Troubleshooting

Ticketing system

Customer service

Field support

Job description

Job Description

Insight Global is seeking a skilled and detail-oriented Printer Technician to join one of our top healthcare provider's IT team in Baytown. The ideal candidate will be responsible for maintaining, troubleshooting, repairing, and installing a variety of printing equipment across the facility. This person will be working through the ServiceNow ticketing system to provide phone, email, and in person printer hardware support as needed to ensure all departments have reliable access to printing services. This is looking to pay between $23-25/hr.

Skills and Requirements

• 3+ years of experience providing printer support
• Experience installing, maintaining and troubleshooting printers
• Hands on field technical support
• Experience working with a ticketing system to resolve a technical issues
• Customer centric, can-do attitude
• Excellent customer service skills, professionalism, and high character

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail]. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.