Print Solutions Supervisor - Retail Sales & Service

Staples, Inc.; San Rafael (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Weekly pay

Bonus plan

401(k) with company match

Health/dental/vision insurance

Associate discounts

Retailer discounts

Job summary

Staples, Inc. in CA is seeking a Print Supervisor to lead a team in delivering total print and marketing solutions. You will engage customers, build relationships, and drive sales while maintaining service quality in a fast-paced retail environment.

You will coach team members, manage store activities, and use Salesforce to grow customer relationships. This role requires flexibility and a focus on operational excellence.

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team and/or supervising others while managing many priorities.
• Basic computer skills to open, save and send electronic files, email, and use MS Word (or similar).

Responsibilities

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
• Be flexible to perform other duties as assigned

Skills

Team leadership

Customer engagement

Sales focus

Problem solving

Flexibility

Tools

Salesforce

MS Word

Job description

Staples, Inc. in CA is seeking a Print Supervisor to lead a team in delivering total print and marketing solutions. You will engage customers, build relationships, and drive sales while maintaining service quality in a fast-paced retail environment.

You will coach team members, manage store activities, and use Salesforce to grow customer relationships. This role requires flexibility and a focus on operational excellence.