Print & Signage Project Manager

PIP / Dynamark; Legendary Hills (IN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401k match

Paid vacation

Health insurance

Job summary

PIP / Dynamark in Indiana is seeking a Project Manager to serve as the primary liaison for our sales reps, coordinating orders from inquiry to delivery and ensuring accuracy, timeliness, and top quality across printing, signage, and marketing projects.

You will partner with the production team and management to resolve issues, prepare estimates and work orders, and maintain organized records as you help grow client relationships in a fast-paced environment.

Qualifications

• Customer service, retail, administrative, hospitality, sales support, or project management experience preferred.
• Print/graphic industry experience is a plus, but not required.
• Strong written and verbal communication; detail-oriented and organized.

Responsibilities

• Assist sales reps by phone, email, and online.
• Answer questions regarding products, services, pricing, and turnaround times.
• Help determine best solutions for customers' printing, signage, and marketing needs.
• Prepare quotes, estimates, invoices, and work orders accurately.
• Process orders and ensure all job specifications are clearly documented.
• Communicate project status and timelines to sales reps as needed.
• Address concerns and resolve issues promptly and professionally.
• Escalate complex situations to management when appropriate.
• Coordinate orders with production to ensure accuracy and timely completion.
• Monitor job progress and communicate delays or changes.
• Review completed jobs for accuracy and quality before pickup or delivery.
• Maintain organized sales rep files and job records.
• Process reorders and updates to existing projects.
• Assist customers with order pickup by retrieving completed orders from the front counter when needed.
• Utilize company software to create estimates, invoices, and job tickets.
• Order supplies and materials as directed by management.
• Support sales and marketing initiatives as needed.

Skills

Project management

Customer service

Communication

Tools

CRM software

Job description

PIP / Dynamark in Indiana is seeking a Project Manager to serve as the primary liaison for our sales reps, coordinating orders from inquiry to delivery and ensuring accuracy, timeliness, and top quality across printing, signage, and marketing projects.

You will partner with the production team and management to resolve issues, prepare estimates and work orders, and maintain organized records as you help grow client relationships in a fast-paced environment.