Print Shop Support Specialist

Minuteman Press; Port Saint Lucie (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A local print shop is seeking a Customer Service Representative in Port Saint Lucie, Florida. In this role, you will communicate with customers to identify their printing needs, process print requests, and address complaints, ensuring a positive customer service experience. Applicants should possess good phone skills and experience with Microsoft Office. This is a fast-paced environment with hours from Monday to Friday, 9 AM to 5 PM. Dependable candidates are encouraged to apply by emailing their resume.

Qualifications

• Previous experience as a Customer Service Representative or in a similar role is preferred.
• Comfortable using computers and customer management software.
• Understanding of active listening techniques.

Responsibilities

• Communicate with customers to identify printing needs.
• Process print requests and elevate complaints.
• Provide solutions ensuring a great customer service experience.

Skills

Excellent phone and verbal communication skills

Highly organized

Ability to work well under pressure

Education

High school diploma/GED

Tools

Microsoft Office

Job description

A local print shop is seeking a Customer Service Representative in Port Saint Lucie, Florida. In this role, you will communicate with customers to identify their printing needs, process print requests, and address complaints, ensuring a positive customer service experience. Applicants should possess good phone skills and experience with Microsoft Office. This is a fast-paced environment with hours from Monday to Friday, 9 AM to 5 PM. Dependable candidates are encouraged to apply by emailing their resume.