Print Shop Supervisor

Franklin County Ohio Department of Human Resources; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Franklin County Ohio Department of Human Resources seeks a Print Shop Supervisor to oversee all print shop operations, directing production scheduling, quality audits, and staff training to ensure timely delivery of forms and materials.

The role develops operating budgets, policies, and safety standards, supervises performance, and coordinates with agencies on critical printing tasks such as election ballots and court printing. Strong leadership and process-improvement focus are essential.

Qualifications

• High school diploma or GED with printing experience.
• Experience supervising staff and managing print operations.
• Ability to develop budgets and operating policies.
• Experience with design/graphics and print workflows preferred.
• IPMA certification preferred.

Responsibilities

• Plan and supervise all print shop operations and staff.
• Process printing jobs and ensure accuracy through audits.
• Oversee pre-press, typesetting and plate making.
• Develop SOPs and ensure safety and cleanliness.
• Manage budgets, vendor invoices, and purchase requests.
• Coordinate with departments for timely delivery of materials.
• Mentor staff and support professional development.

Skills

Staff supervision

Budgeting

Print operations

Process improvement

Safety compliance

Vendor management

Education

High School diploma or GED

Print industry certification (IPMA preferred)

Tools

Design software

Print ordering software

Billing software

Job description

The primary purpose of the Print Shop Supervisor classification is to manage print shop facilities and activities including providing custom design, forms, and printed materials. Hire, supervise, train, and develop staff. Assist director in establishing operating budget. Develop operating policies for the Print Shop and oversee staff compliance with established office policies and directives. Ensure print materials are being printed and delivered according to applicable rules, regulations, and best practices. Develop and manage business planning for the unit and ensure that strategic planning aligned with the mission, vision, and values of the Purchasing Department.

Supervise all phases of Print Shop operations and personnel (e.g., process printing jobs on equipment, plan work assignments, conduct production audits for accuracy, and train Print Shop staff). Oversee pre-press duties to include typesetting, halftones and plate making. Assure that the Print Shop work areas and equipment are safe and clean. Responsible for closing and securing equipment after work hours. Develop standard operating procedures and ensure staff are cross trained for operational needs. Develop, manage, and track metrics appropriate for the Print Shop to ensure high-level unit operations. Responsible for the management and coordination of sensitive and critical production including election ballots and court printing.

Plan, coordinate, dispatch, and supervise production orders for various departments and agencies. Coordinate staff and project schedules to ensure printing materials are delivered timely and accurately. Provide information to department heads and staff. Make suggestions on formatting and production to department heads or agency staff. Estimate job costs (e.g., based on paper finish, weight, quantity, production process, artwork, composition, presswork, bindery operations, and special features). Prepare specifications, order supplies, and maintain master filing system for all printed county forms. Assist the department with budget projects and make recommendations. Responsible for and oversees Forms Management program. Function as a skilled operator. Operate print shop equipment as needed. Oversee clerical and technical assignments (e.g., maintaining production records and files, maintaining employee time and progress records). Submits requisitions and approve vendor invoices; Perform some preventative maintenance on printing equipment. Perform all tasks related to supervision of a team, including but not limited to participating in interviews, hiring, and onboarding activities, conducting performance evaluations, approving timesheets and PTO requests, implementing corrective actions related to performance, identifying professional development goals, and providing coaching. Provide leadership, direction, and mentorship to staff. Promote a culture of accountability, innovation, and continuous improvement within the organization. Support professional development initiatives and training programs to enhance team capabilities and competencies. Responsible for other administrative tasks that require independent judgement.

Develop and manage an annual business operations plan. Identify goals and forecast resource needs to ensure modern operations of the Print Shop/Graphic Arts program. Collaborate with agency leadership to ensure county goals and values are reflected in policies, processes, and activities. Identify and implement sustainable practices.

Attend and conduct staff meetings, maintain membership in and engage with professional organizations, and evaluate service offerings to align with modern practices and stakeholder needs.

Maintain regular and predictable attendance. This position requires regular and consistent on-site attendance.

These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.

Any equivalent combination of relevant training and experience including but not limited to: High School diploma or GED with some vocational and/or technical training with three (3) years of printing or related experience.

Design experience and/or experience using design/graphics and/or print ordering and billing software is preferred. Print industry certification, such as the Certified Graphic Communications Manager from IPMA is highly preferred.

Supervisory Responsibilities:

Ability to assign, review, plan, and coordinate the work of other employee, to provide instruction to other employees, to maintain department standards, to recommend the discipline or discharge of other employees, and to act on employee problems.