Print & Shipping Concierge — Customer Experience

FedEx Office and Print Services; Folsom (CA); On-site; USD 26,000 - 32,000; Full time

Job summary

FedEx Office and Print Services is seeking a Store Consultant to deliver a positive customer experience and provide consultative guidance across print, signs & graphics, and shipping. You will take orders, price items, and manage the store's workflow while ensuring accuracy and efficiency.

The role emphasizes customer service, product knowledge, and the ability to operate various printing and shipping machines, while maintaining a safe and orderly environment.

Qualifications

• High school diploma or equivalent education
• 6+ months of specialized experience
• Excellent verbal and written communication skills

Responsibilities

• Takes orders and provides pricing information
• Coordinates store activities and manages production queue
• Recommends FedEx Office products and services
• Operates and maintains printing, binding, and shipping equipment
• Performs cash handling and POS transactions
• Maintains a safe, clean and orderly retail store

Skills

Customer service

Cash handling

Communication

Sales

Education

High school diploma or equivalent

Job description

FedEx Office and Print Services is seeking a Store Consultant to deliver a positive customer experience and provide consultative guidance across print, signs & graphics, and shipping. You will take orders, price items, and manage the store's workflow while ensuring accuracy and efficiency.

The role emphasizes customer service, product knowledge, and the ability to operate various printing and shipping machines, while maintaining a safe and orderly environment.