Print Production & Customer Service Specialist (Hybrid)

Buchart Horn, Inc.; Hanover (York County); Hybrid; USD 32,000 - 40,000; Full time

Job summary

Print-O-Stat in Hanover, PA seeks a Production Associate to blend hands-on production work with administrative duties. This hybrid role supports daily production operations while assisting customers and providing branch support.

The ideal candidate has a high school diploma, at least two years in production or related fields, strong customer service and organizational skills, and the ability to multitask in a fast-paced environment. Local delivery and lifting up to 55 pounds may be required.

Qualifications

• High School Diploma or GED required.
• Minimum of two years of experience in production, print, office administration, customer service, or a related field.
• Previous production or hands-on work experience preferred.
• Strong customer service and communication skills.
• Excellent attention to detail, organization, and time management.
• Ability to multitask and prioritize in a fast-paced environment.
• Ability to work independently and as part of a team.
• Valid driver's license.
• Ability to lift and carry up to 55 pounds.
• Prior print room or print production experience is a plus.

Responsibilities

• Support daily production activities and assist with completing customer orders accurately and efficiently.
• Prepare, organize, and process materials for production, including printing and scanning as needed.
• Assist with general production tasks and equipment, with training provided.
• Review customer requests and orders to ensure accuracy and completeness.
• Welcome visitors, assist walk-in customers, and answer incoming calls.
• Provide responsive and courteous customer service, including troubleshooting and resolving customer needs.
• Process print-related requests and perform general administrative duties, including filing, mail distribution, and data entry.
• Maintain office supplies, production areas, and general work areas in an organized manner.
• Deliver completed orders to clients as needed.
• Perform other related duties as assigned.

Skills

Customer service

Attention to detail

Time management

Communication

Multitasking

Teamwork

Ability to lift 55 lbs

Valid driver's license

Education

High School Diploma or GED

Job description

Print-O-Stat in Hanover, PA seeks a Production Associate to blend hands-on production work with administrative duties. This hybrid role supports daily production operations while assisting customers and providing branch support.

The ideal candidate has a high school diploma, at least two years in production or related fields, strong customer service and organizational skills, and the ability to multitask in a fast-paced environment. Local delivery and lifting up to 55 pounds may be required.