Print Operations Supervisor - Public Service Supervisor

State of Iowa; Des Moines (IA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Comprehensive insurance

IPERS pension

Flexible spending accounts

Employee discounts

Job summary

State of Iowa is seeking a Print Operations Supervisor to oversee daily production across printing, duplication, bindery, and lettershop facilities. You will guide end-to-end workflows, manage shifts, and ensure timely, cost-effective delivery of state documents and marketing materials.

The ideal candidate will have strong experience in print equipment operations, production planning, team supervision, and procurement compliance within a public-sector environment.

Qualifications

• High school diploma or GED required or equivalent experience in office administration or production operations.
• Experience supervising production staff and coordinating multi-station workflows.
• Familiarity with procurement rules and cost control in a public sector setting.
• Ability to plan, schedule, and optimize equipment and staff to meet deadlines.

Responsibilities

• Direct daily production schedules across print, bindery, and lettershop operations.
• Supervise, mentor, schedule, and evaluate production staff across teams.
• Monitor quality, turnaround times, waste, and costs to drive efficiency.
• Maintain preventative maintenance, repairs, and inventory in line with procurement rules.
• Ensure compliance with quality, environmental, and safety standards.

Skills

Print operations

Workflow planning

Team supervision

Inventory management

Education

High school diploma or GED

Tools

Digital presses

Offset printers

Bindery systems

Lettershop machinery

Job description

The State printing unit is seeking a highly skilled Print Operations Supervisor (Public Service Supervisor) to oversee daily operations across the state's printing, duplication, bindery, and lettershop facilities. This role is one of two dual supervisors responsible for managing end-to-end production workflows, maintaining operational coverage across assigned shifts, and ensuring the timely, accurate, and cost-effective delivery of state documents, forms, publications, and marketing materials.

The Print Operations Supervisor directs daily production on digital presses, offset printers, large-format equipment, bindery systems, and lettershop machinery while leading and evaluating a multidisciplinary production staff. The position serves as the operational lead for workflow planning, equipment maintenance, supply inventory management, and state procurement compliance, while actively identifying opportunities for process automation and technology modernization.

Key duties include:

• Directing daily production schedules and short- and long-term workflow planning across print, bindery, and lettershop machinery
• Supervising, mentoring, scheduling, and evaluating production, bindery, lettershop, and support staff
• Monitoring production quality, turnaround times, material waste, and operating costs to drive continuous improvement
• Managing equipment preventative maintenance schedules, emergency repairs, and inventory purchasing in accordance with state procurement rules
• Ensuring all operations comply with state quality, environmental, and workplace safety requirements

The ideal candidate excels in

• Print and lettershop equipment operations
• Workflow planning and production scheduling
• Team supervision and staff development
• Inventory management and public procurement compliance

Why Join DAS?

The Department of Administrative Services supports the people, facilities, and operations that keep Iowa state government working. This position offers the opportunity to lead a dedicated team, coordinate a wide range of essential services, and contribute directly to the effective operation of some of Iowa's most important services.

What We Offer

As a State of Iowa employee, you will have access to a comprehensive benefits package that includes:

• Paid time off: Vacation, paid holidays, and unlimited sick leave accrual
• Comprehensive insurance: Health, dental, and vision coverage
• Retirement security: IPERS defined-benefit pension and optional deferred compensation
• Financial flexibility: Medical and dependent-care flexible spending accounts
• Additional support: Life insurance, an employee assistance program, and employee discounts

Learn more about State of Iowa benefits and careers with DAS.

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Graduation from high school (or GED equivalent) and experience equal to four years of full-time work experience in general office administrative support; specialized technical program support; or program administration, development, management, or operations.

2) All of the following (a, b, and c):

a. Graduation from high school (or GED equivalent); and

b. One year of full-time work experience in general office administrative support; technical program support; or program administration, development, management, or operations; and

c. A total of three years of education and full-time experience (as described in part b), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

For additional information, please click on this linktoviewthejobdescription.