Print Label Room Coordinator

The Popcorn Factory; Lake Forest (IL); On-site; USD 20,000 - 29,000; Full time

Job summary

The Popcorn Factory is seeking a Label Print Coordinator to manage label printing, sorting, and distribution within Shipping. You will use label printers, email, and shipping systems to issue print jobs, generate reports, and ensure accuracy and timeliness.

You will also train Label Printer and Sorting Technicians, maintain shipping records, and coordinate with IT for printer or system issues. On non-peak periods, support other departments as needed.

Qualifications

• Requires a high school diploma or equivalent.
• Basic computer skills required.
• WMS and Oracle knowledge preferred.
• Knowledge of MicroPlex HD label printers is helpful.
• Previous Shipping department experience is a plus.
• Previous computer, customer service, label processing, and/or printing experience is a plus.
• Experience working on a picking or shipping line is helpful but not required.
• Strong organizational skills and attention to detail.
• Ability to work independently and collaboratively in a team environment.
• Ability to follow direction from department leadership.
• Strong verbal and written communication skills in English.
• Bilingual English/Spanish is a plus and preferred.
• Ability to learn new processes and systems. Training will be provided on the job.

Responsibilities

• Coordinate daily label printing, sorting, and distribution activities.
• Use computers and printers to release and print shipping labels.
• Process shipping labels accurately, paying close attention to label details, sorting requirements, and shipping methods.
• Train and support coworkers on label printing and sorting functions.
• Maintain label printers and ensure an adequate inventory of printer supplies.
• Maintain daily shipping records and prepare daily shipping volume reports.
• Use email and Excel files to communicate daily volumes and other shipping information.
• Work with WMS/Oracle systems, queries, and Excel files as needed.
• Communicate with IT and technical support when assistance is needed with printing or system-related issues.
• Assist with other Shipping functions as needed.
• Support other departments when production schedules and business needs require.
• Perform additional duties as assigned.

Skills

High school diploma

Basic computer skills

WMS/Oracle knowledge

Label printing knowledge

Shipping/receiving experience

Customer service experience

Attention to detail

Team collaboration

Bilingual English/Spanish

Learning on the job

Tools

MicroPlex HD label printers

Excel

Label printing hardware

Job description

High school diploma or equivalent required.

Basic computer skills required.

WMS and/or Oracle knowledge preferred.

Knowledge of MicroPlex HD label printers is helpful.

Previous Shipping department experience is a plus.

Previous computer, customer service, label processing, and/or printing experience is a plus.

Experience working on a picking or shipping line is helpful but not required.

Strong organizational skills and attention to detail.

Ability to work independently and collaboratively in a team environment.

Ability to follow direction from department leadership.

Strong verbal and written communication skills in English.

Bilingual English/Spanish is a plus and preferred.

Ability to learn new processes and systems. Training will be provided on the job.

The expected salary range for this position is $18.00/hourly. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

Position Summary

The Label Print Coordinator is responsible for coordinating label printing, sorting, and distribution processes within the Shipping department. This position uses computers, label printers, email, and shipping systems to release print jobs, generate shipping reports, and ensure labels are printed, sorted, and distributed accurately and on time.

The Label Print Coordinator is also responsible for training and supporting Label Printer and Sorting Technicians, maintaining daily shipping records, reporting daily shipping volumes, and communicating with appropriate teams to ensure printing and sorting needs are met. This role may interact with IT and technical support to assist with printer or system-related needs.

During non-peak periods, the Label Print Coordinator may be assigned to support other departments based on production and business needs.

Duties & Responsibilities

• Coordinate daily label printing, sorting, and distribution activities.


• Use computers and printers to release and print shipping labels.


• Process shipping labels accurately, paying close attention to label details, sorting requirements, and shipping methods.


• Train and support coworkers on label printing and sorting functions.


• Maintain label printers and ensure an adequate inventory of printer supplies.


• Maintain daily shipping records and prepare daily shipping volume reports.


• Use email and Excel files to communicate daily volumes and other shipping information.


• Work with WMS/Oracle systems, queries, and Excel files as needed.


• Communicate with IT and technical support when assistance is needed with printing or system-related issues.


• Assist with other Shipping functions as needed.


• Support other departments when production schedules and business needs require.


• Perform additional duties as assigned.

Leadership & Communication

The Label Print Coordinator shares responsibility for overseeing the work performed by Label Printer and Sorting Technicians and provides training and support related to label printing and sorting functions.

This position communicates regularly with coworkers, line leads, supervisors, management, and other Operations teams. The Coordinator may also provide ideas and recommendations to improve the speed, accuracy, and efficiency of label processing.

Equipment Used

Equipment may include computers, label printers, utility knives, scissors, hand jacks, tape and tape guns, vacuums, copying machines, calculators, and other equipment required to perform Shipping functions.

Working Conditions

This position works in an office, warehouse, assembly, and production environment and may work near moving mechanical equipment, fumes, or airborne particles.

The Shipping environment may be cooler than other departments due to open trailer doors. The Shipping Office/Print Room may also be maintained at a cooler temperature to support label printer operations.

The work environment has a moderate noise level, including noise from forklifts and other warehouse equipment.

During non-peak periods or when Shipping volume is low, employees may be assigned to other departments or operational areas based on business needs.

Physical Requirements

Ability to sit for extended periods of the workday.

Ability to stand and walk as required.

Ability to use hands and arms for reaching and handling materials and equipment.

Ability to lift approximately 10-50 pounds as required.

Close vision and color vision are required to accurately identify and distinguish numbers, colors, and shipping information.

When supporting other departments, ability to prepare finished gift products, accurately count product components, and maintain the manual dexterity necessary to work at an assembly or production-line pace.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Performance Expectations

Success in this position is measured by the ability to accurately process, sort, distribute, and report shipping labels while meeting daily Shipping requirements. The Label Print Coordinator must be able to work effectively in a fast-paced environment, train and support others, and maintain expected productivity and quality standards across Shipping functions.

Quality & Safety Requirements

Follow applicable SOPPs, SSOPs, GMPs, and equipment-specific procedures.

Follow established sanitary production guidelines.

Complete CCP (Critical Control Point), QCP (Critical Quality Point), and scale checks as required.

Follow FIFO procedures for raw materials and bulk products.

Follow established allergen guidelines and policies.

Record product traceability information where appropriate.

Communicate food safety and quality concerns to QA personnel.

The responsibilities and requirements listed above are not intended to be all-inclusive. Additional duties, assignments, and responsibilities may be required based on business and operational needs.

EEO is the Law