Print & Design Operations Leader

The University of Georgia; Athens (GA); On-site; USD 62,000 - 70,000; Full time

Job summary

The University of Georgia in Athens invites applications for Univ Printing Services Manager, leading Bulldog Print + Design. You will oversee print production, customer service, staffing, and vendor management, ensuring high-quality output and adherence to university policies.

The role requires a related bachelor's degree with 10 years' professional experience including 3 years supervisory, plus five years in management within print production.

Qualifications

• Bachelor’s degree in a related field or equivalent plus 10 years of professional experience to include 3 years of supervisory experience
• Five years of progressively responsible management experience in a commercial or institutional print production environment
• Experience supervising multiple functional areas within a print production operation, including digital printing, wide-format printing, bindery, and customer service

Responsibilities

• Direct and oversee all daily operations of Bulldog Print + Design, including print production, customer service, scheduling, workflow coordination, and finishing operations.
• Establish operational priorities, production standards, and service expectations to ensure efficient and timely completion of projects.
• Develop and implement departmental goals, policies, procedures, and process improvements to support operational efficiency and customer satisfaction.
• Evaluate workflow, staffing, equipment utilization, and production capacity to optimize department performance.
• Ensure compliance with University policies, procurement standards, copyright regulations, and environmental/safety requirements.
• Serve as the primary decision-maker for operational issues, escalated customer concerns, and production-related problem resolution.
• Assess operational trends, print demand, and emerging technologies to support long-term planning and service enhancements.
• Recommend equipment upgrades, workflow improvements, and operational restructuring initiatives.
• Analyze production metrics and operational data to identify opportunities for increased efficiency and cost savings.

Skills

Management experience

Print production

Budget management

Vendor management

Process improvement

Higher education experience

Education

Bachelor's degree in related field or equivalent +10 years exp incl 3 years supervisory

Job description

The University of Georgia in Athens invites applications for Univ Printing Services Manager, leading Bulldog Print + Design. You will oversee print production, customer service, staffing, and vendor management, ensuring high-quality output and adherence to university policies.

The role requires a related bachelor's degree with 10 years' professional experience including 3 years supervisory, plus five years in management within print production.