Princpal Engineer- Telecom Technology Strategy

Verizon; Alpharetta (GA); Hybrid; USD 121,000 - 231,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Holiday time

Job summary

Verizon in Alpharetta, GA is seeking a senior software architect to lead end-to-end modernization of core telecom applications, including provisioning platforms and 5G architecture. You will drive architectural leadership across teams and mentor engineers, while delivering high-impact cloud-native solutions.

The role combines cross-functional governance, GenAI integration, and a focus on customer-centric provisioning workflows, with a hybrid work model and a competitive rewards package.

Qualifications

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through work and/or military experience, or specialized training.
• Technical experience in architecture, full-stack software development, and integration of complex backend systems.
• Experience integrating GenAI, SLMS, or agentic AI into application workflows.

Responsibilities

• Architect end-to-end modernization and provisioning platform.
• Engineer omnichannel customer journeys and self-healing activations.
• Integrate GenAI and AI frameworks into provisioning systems.
• Mentor senior engineers and collaborate with cross-functional teams.

Skills

Architecture leadership

Full-stack development

GenAI integration

Cross-functional leadership

Cloud-native design

Education

Bachelor’s degree or 4+ years

Tools

AWS EKS

Kubernetes

Oracle

Cassandra

Redis

Kafka

Job description

When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

Key Responsibilities

• Architectural Leadership & Core Modernization: Driving end-to-end modernization across for these apps by architecting an Agentic Provisioning Platform, automating Groovy business rules and price plan orchestration, migrating systems to 5G NSA/SA standards-compliant architecture, and establishing real-time inventory state synchronization to eradicate systemic activation fallouts and duplicate MIN allocations.
• End-to-End Customer Experience & Journey Orchestration: Engineering frictionless, omnichannel customer journeys across consumer, business, and retail channels, eliminating operational fallouts and order stalling while scaling unassisted, self-healing Zero-Touch Activations (ZTA) and automated eSIM profile downloads.
• AI, GenAI & Agentic Framework Integration: Architecting intelligent conversational and intent-recognition capabilities using LLM/SLM models while embedding predictive anomaly detection and autonomous self-healing into Wireless Network Provisioning Systems, and Inventory to proactively resolve stuck lifecycle states and accelerate engineering CI/CD velocity on AWS/EKS.
• Cross-Functional Governance & Technical Mentorship: Partnering with executive sponsors, Network Engineering, Product, and Care teams to build business cases, quantify ROI, and align enterprise roadmaps, while mentoring senior engineering talent and software architects in scalable, cloud-native system design.

What We’re Looking For ...

You can define a vision and your ambitious attitude drives you to generate highly innovative ideas and take calculated risks. You develop positive relationships and effective solutions, which makes you a productive collaborator. Customers appreciate that you take personal responsibility for their satisfaction, and team members know they can count on your commitment.

You’ll Need To Have

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Technical experience in architecture, full-stack software development, and integration of complex backend systems
• Expertise in Wireless Network Provisioning, 5G Core Architecture (NSA/SA), 3GPP standards, and hands-on experience certifying/implementing TM Forum (TMF) Open APIs.
• Demonstrated track record of identifying and resolving critical production fallouts across billing platforms, provisioning, and front-end channels.
• Experience integrating GenAI, small language models (SLMs), or agentic AI frameworks into application workflows, customer intent classification, or automated observability tools.

Core Tech Stack

• Languages & Frameworks: Java J2EE, Spring Boot, Reactive Java, Python, Shell Scripting, C/C++.
• Middleware & Messaging: Kafka (MSK/Confluent), MQ, Event-driven microservices architecture.
• Databases & Cloud: AWS Architecture (EKS, Lambda, RDS, S3), Kubernetes, Oracle, Cassandra, Redis.
• Observability & Analytics: Grafana, Kibana, New Relic, OpenSearch.

Even Better If You Have

• Master’s degree in Computer Science or Software Engineering.
• Hands-on experience with telecommunication services, including eSIM profile lifecycle management, OTP routing, and alternate MDN qualification engines.
• Experience designing conversational AI platforms, natural language intent taxonomies, or Agentic AI self-service integrations.
• Certifications in AWS Solutions Architecture, Kubernetes, or TOGAF Enterprise Architecture.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits And Compensation

• From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance.
• We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package.
• Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc.
• Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $120,500.00 - $231,000.00.